Operations Support
Company
Western Union Business Solutions is a division of The Western Union Company, a NYSE-traded, Fortune 500 Company. We enable companies of all sizes to send and receive cross-border payments and manage foreign exchange. With deep expertise in moving funds around the globe, access to over 140 currencies, and a global financial network spanning more than 200 countries and territories, we help companies spend less time managing international financial transactions and more time growing their businesses.
We have extensive experience working with clients in a variety of sectors, including import and export, wine and spirits, agriculture, mining, and non-profit. We also offer customised solutions for legal, financial and educational institutions.
Role
This is an excellent opportunity for a driven and motivated professional, with a keen interest in financial services to join our organization.
Reporting to the Team Leader, the primary purpose of this role is to assist Corporate Foreign Exchange Dealers in the settlement of all foreign exchange transactions.
Other responsibilities will include:
- Assisting the Corporate Foreign Exchange Dealers with the authorization process for the confirmation and settlement of all foreign exchange transactions in an efficient and timely manner
- High volume processing of customer transactions
- Daily processing and banking of client cheques
- Act as a point of contact for other team members and internal departments in resolving client and payment issues
Qualifications, Skills Knowledge
The ideal candidate will ideally have some exposure to working in a corporate organisation within banking or financial services. Experience in an operational support, data entry or customer service role would be highly regards. Excellent attention to detail and strong organizational skills is a must as is the ability to build rapport with internal and external stakeholders. As well as excellent written and verbal communication skills and strong computer skills, using various programs and applications including MS Word and Excel.
Why Join Us? Simple:
Be INSPIRED
DRIVEN to perform
Get CONNECTED
Be RESPONSIBLE for outcomes
Become a GAME-CHANGER
Successful candidates will be required to complete a criminal records and credit check for ASIC requirements.
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