Operations Support Coordinator Job in Anaheim, California US
Operations Support Coordinator
Job ID : 2012-33330 # Positions : 1 Division : DeVry University Department : Student Services About DeVry Inc. : About DeVry Inc. DeVry's purpose is to empower its students to achieve their educational and career goals. DeVry (NYSE: DV, member SP 500 Index) is a global provider of educational services and the parent organization of Advanced Academics, American University of the Caribbean School of Medicine, Becker Professional Education, Carrington College, Carrington College California, Chamberlain College of Nursing, DeVry Brasil, DeVry University, and Ross University Schools of Medicine and Veterinary Medicine. These institutions offer a wide array of programs in business, healthcare and technology. DeVry's institutions serve students in secondary through postsecondary education and professionals in accounting and finance. Overview : Under the direction of the Center Dean, the Operations Support Coordinator performs routine and recurring student, faculty, and operational services required in the operations of a DeVry University Campus/Center. This position may train and serve as a lead person to the part-time staff, including student assistants. Essential Duties and Responsibilities : Supports the new student recruitment and registration process at the DVUC. Supports the continuing student and academic area at the DVUC. Greets and directs prospective and/or current students or visitors. Answers incoming calls, provides information to each caller, refers calls to appropriate person, and takes messages. Responds to student questions and/or requests; fields student complaints and resolves, if able; and/or escalates concerns, as necessary. Assists new and continuing students with basic student finance questions and processes. Supports the Center Dean in the operations of the location. Completes other projects and duties as assigned. Qualifications : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Below are the minimum requirements of the education, experience, knowledge, and skills required to competently perform in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Associate's degree required, Bachelor's degree strongly preferred. At least 3 to 5 years of related experience in Marketing, Customer Service, Finance, or Administrative Support required. Advanced PC skills in Microsoft Office Suite, Internet applications, and database management software required. Excellent customer service, interpersonal and organizational skills required. Previous exposure to financial bookkeeping procedures strongly desired. Ability to work non-traditional shifts including weekends as required. Ability to work overtime required. Communicates with impact both verbally and written in an accurate, understandable and succinct manner while adapting communication style to your audience. Proactively solves problems through asking questions, listening to responses, verifying information, considering alternate conclusions and staying solution-focused. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. Thank you for applying for this outstanding opportunity today. nbps;