Order Manager Job in Amsterdam 1066 Ep, Noord Holland Netherlands
Company profile
Expereo is a global virtual network operator providing business-grade wholesale telecommunication services. By combining our own network facilities with the technology and expertise of local market leaders, Expereo is able to offer customers a unique portfolio of services in more than 200 countries. Our customers are typically international carriers and telecom operators.
We are now looking for a temporary Order Manager from 1 February to 1 August 2012 to replace a colleague on maternity leave at our Provisioning Team.
Job description
The Global provisioning team is part of the Network and Operations department. The Global team is divided over 3 regions. The Amsterdam team (7 FTE’s) is responsible for the timely implementation of services sold by Expereo in the EMEA region. Typically, this entails the implementation of multi-site projects consisting of various connectivity solutions for one multinational end-customer. Your primary responsibility in this team will be to coordinate the administration of incoming orders. Your primary tasks in this diverse administrative role will be to:
· Validate incoming order forms and collect and update missing data;
· Contact customers (by phone and email) to gather site specific information required for the implementation of orders;
· Update the back office system with customer data and delivery deadlines;
· Check prices and place orders at providers;
· Contact providers to follow up on outstanding orders and ensure shorter lead-times;
· Administrate all correspondence with customers and providers;
· Inform project managers on the status of orders to ensure a smooth handover;
· Participate in various projects to support the business.
Your Profile
· 1 to 2 years of working experience, preferably in an international environment
· MBO/HBO level
· English proficiency is a must; a second language is beneficial
· Basic knowledge and interest in Internet services
· Accurate and well organized
· Strong administrative skills
· Good communicator / strong phone skills
· Determined personality
Expereo can only take candidates into consideration who already have a valid working permit and who are based in the Netherlands (relocation will not be facilitated).
Our offer
Depending on your experience, Expereo offers a competitive remuneration package.
Please submit your resume and motivation letter in Word format.
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