Outbound Sales Specialist 1 Job in Salem, Oregon US

Outbound Sales Specialist 1

Job Description An Outbound Sales Specialist is responsible for making outbound calls with the objective of extending contact to sell new or additional products and services. Outbound calling consumes 80% of phone time while the other 20% includes taking inbound sales calls. Outbound Sales Specialists will engage every customer by phone with information and suggestions for new financial products or services and are focused on satisfying all of Wells Fargo's customers financial needs. Outbound Sales Specialists originate different campaigns designed to enhance the relationship between clients and Wells Fargo. These campaigns are generated on a monthly or bimonthly basis. The campaigns can consist of Deposit, Credit Card, and Home Equity Line prospects to name a few Applicant will be asked to sell to prospective/existing customers using either pre-established leads or leads sourced by other divisions throughout the company They achieve 100% of their goals for daily core solutions. Sales goals are also measured by the service quality of sales offered to customers and include consistently meeting all compliance, regulations and identification guidelines. Successful Outbound Sales Specialists will have the drive to achieve the highest level of performance (platinum or gold) without sacrificing customer service and are never satisfied with only copper or silver performance. While much of the job is responding to inbound calls, the most productive Outbound Sales Specialists also reach out to customers who previously expressed an interest in a product or service. High performers also demonstrate solid knowledge of the financial products and services offered by Wells Fargo including home equity loans, Certificate of Deposits, savings and other types of accounts as well as insurance offerings. We provide our Outbound Sales Specialists with continuous coaching and development which not only enhances their ability to provide exemplary service and product solutions to our customers, but also enhances the Sales Bankers career growth. Our successful Outbound Sales Specialists demonstrate self motivation, a positive attitude, have the ability to work well on a team and have a solid work history. They also demonstrate strong listening, written and verbal communication skills. They are receptive to coaching and feedback, have the desire to meet/exceed goals and solve problems while working in a fast paced environment. Our Outbound Sales Specialists play a critical role in our customers lives; therefore, predictable and reliable attendance is an essential function of the position. This position requires compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations. Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results. Basic Qualifications 6+ months of sales or customer service experience. Minimum Qualifications Demonstrated ability to listen, elicit information efficiently, comprehend and resolve complex customer issues. Demonstrated excellent verbal and written communication skills. Basic knowledge of financial products and services. Strong PC skills including ability to troubleshoot common problems and navigate the internet and intranet. * Minimum 2 years of sales or telemarketing experience. * Ability to meet monthly goals which include quality assurance, coaching, sales, and productivity. * Ability to stay current on all product knowledge, company policies and procedures, compliance, and verification. * Be self-motivated and a team player. Quarterly bonus potential up to 6K!!! All Holidays OFF! Currently hiring for our class starting on: April 30, 2012 Must be available for a paid 6 week training course starting April 30, 2012, Monday - Friday: 7:30a- 4:00p Current schedules after training are: Monday - Friday: 730a- 4:00p