Outpatient Pharmacy Operations Manager (SSC-201438) Job in Sacramento, California US
Outpatient Pharmacy Operations Manager (SSC-201438)
Assists the Outpatient Pharmacy Director with the development and implementation of pharmacy strategic initiatives. Essential Functions: - Assists the Outpatient Pharmacy Director with the development and implementation of pharmacy strategic initiatives. - Assists the Outpatient Pharmacy Director by providing leadership and direction of the pharmacy services/activities/functions, including drug distribution, drug education, pharmacist clinical activities, retail business expansion, performance measurements, regulatory compliance, employee development and multi-disciplinary team development, in a single large and/or multiple small/medium pharmacy location(s). - Manages departmental personnel and operational practices to ensure compliance with Federal and State laws and regulations, T.J.C., O.S.H.A., SBOP, Statewide and Departmental policies and procedures. - Sphere of influence includes Pharmacy Staff, Other Members of the Pharmacy Management Team, CA Regional Pharmacy Leadership Team, Providers, Department Administrators, Physician-In-Charge, Medical Group Leadership, Hospital Leadership, Area Union Representatives. - Provides personnel management activities (e.g. recruits, hires, trains and evaluates, and/or terminates subordinate exempt and hourly personnel), involved in strategic workforce planning and succession planning. - Works with Human Resources in handling employee grievances. - May assist the Outpatient Pharmacy Supervisor - Hourly to prepare and/or approve the biweekly payroll. - Serves as the pharmacy leadership point of contact by developing strong collaborative relationships with the Medical Center/Medical Office leadership and the Medical Group to achieve service area and Medical Center goals. - Communicates regularly to the Outpatient Pharmacy Supervisors - Hourly and Outpatient Pharmacy Managers - Hourly to inform, support, mentor, coach and develop their knowledge and skills. - Provides direction and leadership to supervisory and management employees. - Monitors and makes adjustments to personnel utilization in accordance with operating budget. - Develops and recommends the departmental operating budget (payroll and non-payroll). - Participates in designing, implementing and evaluating systems, processes and methods designed to enhance quality, improve service, and enhance cost effectiveness. - Works in collaboration with providers, department heads, and the Outpatient Pharmacy Director to implement, evaluate and improve quality management programs. - Provides resolution to service complaints by Health Plan members, other Kaiser health care professionals, department heads, and employees. - Administers organizational and department policies and procedures. - Minimal to no online dispensing duties. - Performs other duties. Qualifications: Basic Qualifications: - Two (2) years (usually) previous supervisory/management experience in an Integrated Delivery System or healthcare network comprised of multiple sites/facilities. - B.S. in Pharmacy required. - Pharm. D. preferred. - Current CA Registered Pharmacist License. - Previous courses completed, in pharmacy business management or related subjects preferred. - Proficiency in various databases and other computer usage. - Demonstrated ability to provide leadership to and work with a professional team. - Demonstrated abilities and skills in pharmacy business management, customer problem-resolution, leadership and supervision. - Ability to demonstrate and apply knowledge of contemporary outpatient pharmacy operations principles and standards, including clinical, professional, legal, business, and public relations aspects. - Ability to demonstrate proficiency in oral and written English-speaking communication skills. - Ability to extract pertinent information from patients, or other sources, to apply to the patient's medical management plan. - Must have a working knowledge of applicable Federal and State pharmacy regulations, and T.J.C. and O.S.H.A. requirements. - Must possess the ability to lead and manage professionals and others through influence and collaboration in single and/or multiple pharmacies. - Must possess the advanced communication skills necessary to be the administrative point-of-contact for leadership and work collaboratively with and lead multi-disciplinary teams. - Must possess self-initiative, innovative and collaborative skills. - Must pass background check. - Must be able to work in a Labor/Management Partnership environment.