Paraplanner
The Business Unit:
The Wealth Management Advice Business within the CBA Group is responsible for the provision of financial advice and services to clients through a range of advice businesses / brands - Commonwealth Financial Planning, Bankwest Financial Advice, Financial Wisdom, Whittaker Macnaught and Advice Essentials. In addition the team provides support to a select group of top non-aligned firms through our Business to Business model.
The Team:
The Advice Licensee Services (ALS) team goal is to work tirelessly to 'make it easier' for advisers to deliver quality advice and service to their customers. We do this by ensuring that we listen to the needs of the aligned advice businesses and their advisers, building robust processes to ensure consistent delivery of our services and encouraging a culture of continuous improvement. Key functions we perform include preparing high quality advice documents for advisers, ensuring they have the right tools to deliver quality advice and service to their customers, advice coaching, advice quality assurance, delivering services that reduce administrative burdens on advisers, and partnering with the Wealth Management Advice in embedding the CBA Operational Risk Management Framework (ORMF) and Advice Supervision and Monitoring Framework.
The Position:
As a Paraplanner, you will prepare and deliver high quality Statements of Advice (SOAs) in an efficient and timely manner, by working in partnership with Advisers.
Duties:
- Partner closely with Advisers in ensuring the appropriateness of documentation, client strategies, fees, product recommendations, and delivery of documentation as part of SOA preparation and delivery process.
- Conduct Pulse Checks on submitted documentation and raise any concerns in the Pulse report.
- Prepare and deliver SOAs while ensuring the correct balance between turnaround times and quality.
- Establish, build and maintain effective relationships with Advisers and other key stakeholders in the Paraplanning network.
- Ensure that the content of SOAs is consistent, accurate and meets current service and regulatory requirements.
- Proactively ensure that job related skill levels are maintained and enhanced via appropriate technical and self-development training.
- Keep abreast of internal template, policy and procedure changes to assess their impact on and apply those changes to SOAs and the Advice provided.
- Adhere to relevant policies, processes and procedures in alignment with the Operational Risk Management Framework, Supervision and Monitoring Framework and standards of compliance.
- To be individually responsible for meeting productivity and workflow management guidelines.
- Actively contribute to continually improving the end-to-end customer experience and Paraplanning process.
- Proactively identify and escalate potential risks, issues or opportunities that are raised.
- Effectively utilise appropriate technology to assist with the SOA development process.
- Apply technical knowledge and technical writing skills in the preparation of SOAs to ensure they are written in a professional manner that can be easily understood by customers.
To be successful in this role you will require:
- Experience in the paraplanning/financial planning environment
- Sound knowledge of the advice process
- RG146 compliant in the following generic and specialist areas: Generic knowledge; Managed investments; Life insurance; Superannuation; Financial planning and skills
- Tertiary qualifications (preferably in Commerce/Business/Economics/Accounting/Law) will be highly regarded;
- Clear and audible communication
- Usage ofCOIN Software highly desirable
- Attention to detail
- Good level of technical knowledge
- Good time management and organisational skills
- Strong analytical skills
Express your interest by applying on-line NOW!
Please note that this role may be filled prior to the advertised end date.
Special Conditions: Employment is with Wealth Management Advice, adivision of the CBA, and will be subject to conditions of a Colonial Employment Agreement. Applicants should also be a ware that offers of employment may be subject to the satisfactory completion of appropriate criminal history, pre-employment medical and background checks.
Advertised:
12 Sep 2013 Aus. Eastern Standard Time
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