Part Time 2nd Shift Support Representative IRC46314 Job in Green Bay, Wisconsin US
Part Time 2nd Shift Support Representative IRC46314
The Part Time Second Shift Support Representative is to provide support to driver associates, handle emergency situations, and inform appropriate internal associates with load related issues after normal working hours. DUTIES AND RESPONSIBILITIES: 1. Respond to phone calls from driver associates and internal associates. 2. Handle load related and emergency situations in a timely manner. 3. Follow proper procedures in communicating issues with other SNI departments. 4. Monitor and process computer messages from driver associates and internal associates. 5. Handle com check, cash administration and general fund issues. 6. Coach and mentor drivers as appropriate to ensure proper utilization, safety and on-time delivery. 7. Provide coverage to other business units as needed. 8. Any other job related duties as assigned. EXPERIENCE AND SKILL REQUIREMENTS: 1. Excellent decision making and judgment skills in a fast paced environment 2. Excellent attention to detail 3. Excellent data entry and accuracy 4. Excellent oral and written communication skills - Clear and concise 5. Professional yet assertive phone personality 6. Able to work equally well on an individual basis or in a team environment 7. High level of stress tolerance 8. Able to work a flexible part time 2nd shift schedule primarily weekends up to 32-35 hours per week.