Patient Service Coordinator II – Revere HealthCare Center
Patient Service Coordinator II - Revere HealthCare Center - MUST BE FLUENT IN SPANISH
Responsibilities The Massachusetts General Hospital Department of Speech, Language and Swallowing Disorders has a position available for a Patient Services Coordinator II (PSCII). This position is located at the MGH Revere HealthCare Center (300 Ocean Avenue, Revere, MA). The PSCII provides administrative support to health care providers (Primarily Speech Language Pathologists) in a high-volume ambulatory setting, functioning as the primary interface between the patient and the providers. The PSCII focuses on giving quality service to HealthCare Center customers in assisting them throughout their visit by: o Verifying registration and data o Reviewing and obtaining Physician referrals o Managing Referrals in online billing system o Maintaining the patient scheduling o Checking in/out patients o Collecting co-payments Qualifications o Must have minimum of 2 to 3 years of related administrative experience o Must be fluent in Spanish o Strong interpersonal, customer service, and phone/computer skills o Excellent time management skills, dependability and good attention to detail o Associate?s Degree in Secretarial Science/Business, or a Secretarial Training Certificate Program is preferred, as is knowledge of ICD-9 coding