Patient Service Representative
Patient Service Representative - Registration Job
Job Description: Make a professional and courteous lasting impression on patients and families that interact with Mayo Clinic Health System - Albert Lea. Responsible for the complete registration process with checking patients in, pre-registration, scheduling patients, making necessary follow up appointments and processing any ancillary test orders following processes and procedures set in place. Knowledgeable in regards to insurance and necessary paperwork for patients to ensure a positive experience for the patients. Value team work as well as support work setting to maintain systems and processes to benefit the internal and external customers. Basic Qualifications: High school graduate or the equivalent Other Qualifications: General secretarial experience. Excellent written and oral communication skills. Knowledgeable in word-processing. Ability to type accurately on a standard typewriter or computer keyboard. Applicable vocation training. Switchboard experience helpful. Medical terminology helpful. Bilingual. CPR certified. License or Certification: Exemption Status: Non-Exempt Hours/Pay Period: 80 Schedule Details: Helps to cover in Urgent Care as well on weekends and holidays Weekend Schedule: Approximately one weekend every twelve weekends Staffing Specialist: Marnie Thompson Mayo Clinic is an affirmative action / equal opportunity educator and employer. Nearest Major Market: Albert Lea Job Segments: Bilingual, Customer Service, Customer Service Representative, Healthcare, Medical, Urgent Care