Payment Solutions Representative (216546-030) Job in Lathrup Village 48076, Michigan Us
Payment Solutions Representative - Collections
Are you looking to earn well above the industry average? Are you a proven collections specialist with an ability to build strong and lasting relationships? Are you a skilled communicator who has diplomacy and tact? Do you want to work for a leading credit union with a stellar reputation and a culture of contagious optimism? Read on….
Michigan First Credit Union is seeking a Full time Payment Solutions / Collections Representative to join our progressive credit union. In this collections role, the individual will perform the full scope of collections activities for the Payment Solutions Team. The ability to build relationships with our members will be vital. A hunger for results and enthusiasm to help people will be what sets you apart from other candidates. As an employer of choice, Michigan First will not only contribute to your future growth... we're looking to pay you better RIGHT NOW!
Responsibilities:
- Assisting the credit union’s collections effort by working with members to develop payment solutions for past due accounts.
- Processing insurance claims related to death and/or disability, non-filing insurance, property claims and other insurance coverage the credit union is able to access to offset its loan losses.
- Identifying delinquent accounts and responding with collections activity.
- Responsible for auditing and monitoring status of collection accounts.
- Staying current with all provisions of applicable codes, laws, and regulations.
- Maintaining files, records and journals to provide a chronology of collections activity for delinquent accounts.
- Communicating with a variety of internal and external members.
- Being an advocate of Michigan First culture.
Qualifications:
- The ideal candidate will possess knowledge and experience with bankruptcy laws, garnishments, levies, fair debt collections practices, repossessions and foreclosures.
- Minimum of 2 years of related collections experience preferably in a bank, credit union or shared services center.
- High School diploma is needed, Associate’s Degree preferred.
- Strong mathematical skills required.
- Proficiency in Microsoft Office (excel and word) and use the credit union’s computer system for input/output transactions, on-screen loan processing information, etc.
- Basic understanding of the Fair Credit Reporting Act.
- Excellent written and verbal communication skills.
- Strong interpersonal skills and professional demeanor; ability to interact at all levels within our organization, in a team based environment and with the public.
- Ability to handle sensitive information with complete confidentiality.
- Ability to problem solver and focus on effectiveness, being organized, flexible, self –directed and have a sense of urgency.
Michigan First Credit Union, the only place to do your banking, is a state of the art, progressive credit union located in Lathrup Village, Michigan with branch locations throughout Southeastern Michigan. We have approximately 250 team members and we’re growing. We focus on serving our valued members and being the best and most highly regarded financial institution.
Michigan First offers one of the strongest benefit programs around including coverage for medical, dental, vision, disability life insurance and 401(k) with Company match, tuition reimbursement. If you are looking to grow your career with a company that drives you towards success, APPLY NOW below!
Michigan First Credit Union is an Equal Opportunity Employer
Submitting a resume online at a job site could cause valuable screening information to be missed.
Please apply directly at:
http://michiganfirst.silkroad.com/epostings/submit.cfm?fuseaction=app.dspjobjobid=216546company_id=16030jobboardid=24