Payments & Investigations Consultant
Consultant - Payments and Investigations
Global Banking organisation have an exciting opening for a payments and Investigations Specialist . Working in a busy and close-knit team you will be using your knowledge of international payments and investigations whilst liaising with counter-party Banking staff
This team is primarily responsible for setting up investigation cases for clients relating to their payment instructions. The team also clears all inward and outward Cheques for clients.
The successful candidate will be able to demonstrate:
• Previous experience working with investigations and resolution of queries.
• Excellent Communication skills.
• Ability to work within strict deadlines.
• International Payment processing experience.
• Extensive knowledge of SWIFT types.
• Strong IT skills especially Excel, Word, PowerPoint etc.
• Organised with excellent time management skills.
• Degree education / A levels preferred.
The primary areas of responsibility for the role are as follows:
• Create and monitor MIS reports
• Investigating outstanding cases and setting up new cases
• Liaising with clients
• Passing nostro fees and various other charges
• Handling customer statement queries
• Monitoring emails
• Handling payments
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