PC/LAN Analyst 1

WHY WAIT?

Are you looking for an exciting new opportunity?
This may be your lucky day!
It is time for a change and CDI can help.

We have an immediate need for a PC/LAN Analyst 1

Job Description:

Looking for PC/LAN 1 for the following:
This position has the responsibility recovering data off of machines that have failed to back up all data through the DLO process.

Following established guidelines, tracks packages and ensures PCs coming in are gathered as soon as they arrive and are checked in

Receives and Documents daily incoming machines and Hard Drives, sorts, validates, and uploads information in to Enterprise Configuration Services Data Recovery Website

Escalates to senior staff and management when solution is unclear Reports problems with procedures

Must be able to handle a fast paced environment dealing with multiple projects and shifting priorities

Strong attention to detail is a must.
Excellent ability to multi-task and prioritize appropriately.
Excellent customer service and communication skills Ability and willingness to sort and relocate desktop and laptop PCs by Serial Number Ability to follow processes and ask questions when process cant be followed.

The Enterprise Configuration Services team is a fast paced work environment. It is essential that the candidate possess a sense of urgency, time management, and customer service skills.

Platform and Skill Set Expertise:
PC Support: Desktop Support, PC Support: A+ Certification

Duration: 12 months
Location: Des Moines, IA

Note:
Only candidates who can work on W2 will be considered

TAKE ACTION!
Why wait another day!
It is time to act!
Apply NOW and join the CDI Team today.

CDI is an Equal Opportunity Employer