PC/LAN Analyst Job in Des Moines, Iowa US
PC/LAN Analyst
Location: Des Moines, IA
Job Description:
- Provides PC/LAN and related project support.
- Develops and uses methods, techniques, diagnostic tools or criteria to troubleshoot, diagnose and resolve complex PC/LAN related hardware, software, operating systems and network problems.
- Analyzes client needs and assesses technical alternatives to determine their impact on the client and systems environment.
- Coordinates the planning, installation and implementation of new or modified PC/LAN related hardware, software, applications or operating systems to meet client's requirements and updates/writes documentation.
- Participates in the implementation of voice and data communication networks to support environment, including configuring, implementing and troubleshooting circuits.
- May participate in the design and implementation of server environments.
- Provides training and technical assistance to LAN Administrators.
- Understands BCP, quality, security and compliance requirements for supported area and assesses changes for risk to the environment.
- Coordinates testing and updating the business continuation plan.
- Responds to complex questions from and provides assistance to less experienced staff.
- Qualified candidates must have experience with Windows Installer, working with MSI's, and creating and troubleshooting command line installation strings.
- Must have excellent desktop troubleshooting skills and experience reading Event logs.
- Candidate must be very detail oriented
- Able to capture requirements from teams across diverse disciplines.
- SQL query writing experience a plus.
- Process development experience (Lean/Kaizen) also preferred