Performance & Analytics Manager, AVP recruitment
In this role, you will be responsible for managing client relationships for State Street Investment Analytics (SSIA) Limited Partner (LP) Services in Asia Pacific. Continuously improving the client experience for the portfolio of clients directly under your responsibility.
You will be responsible for developing and executing on cross sell opportunities as identified through your client account plans. You will also be involved to support your manager on new business development initiatives through the preparation of RFP responses and cost/fee estimates.
Key Responsibilities
-Manage client relationships for SSIA LP services in Asia Pacific. Including improving the client experience, providing product training and education on product enhancements.
-Act as first point of contact and escalation for existing clients with respect to their queries on their Alternative Asset investments.
-Lead new client on-boarding, training and service deployment.
-Work with the global LP services team to ensure effective liaison between clients and the service delivery teams.
-Maintain links to global product team to ensure the product delivered in region is in line with the global product.
-Development and maintenance of client account plans to identify new client requirements and execute on SSIA cross sell opportunities.
-Prepare RFPs/RFI responses and fee quotes for SSIA LP Services.
-Work with Sales and Relationship Managers (‘RMs’) in all Asia Pacific jurisdictions to identify opportunities for providing SSIA LP Services.
-Provide training and give service/product updates to Sales, RMs and key stake holders in Asia Pacific
- Support execution of SSIA APAC product strategy.
Working Hours
As our client base is regional it may be necessary to work some public holidays or later shifts that extend over Asian time zones. If required these will be done on a rotation basis and staff are given time in lieu.
Opportunities SSIA will offer you
SSIA boasts thought leadership, depth of experience and innovation across a range of investment analytics services and products. We have financial engineers, PhDs, MBA’s, CFA’s, and CIPM qualified people to make sure we remain as thought leaders for years to come. You have the opportunity to learn technical, management, business, and sales skills all in the one place including an opportunity to experience different locations and cultures. We have tremendous breadth in capabilities, depth in asset classes and a varied and enviable client base that is guaranteed to give you incredible learning and development opportunities.
Qualifications Education Requirements
University degree qualified, preference is for Finance, Accounting or Mathematics related degrees. CIPM, CFA or Accounting Qualifications is an advantage.
Knowledge Skills Requirements
The role suits a person from a numerate or finance related discipline, whose experience and studies have ensured the development of strong numerical and presentation skills. You need a clear interest in the financial markets, solid organisation skills, excellent verbal and written communication with investment writing skills. Background in the alternatives asset industry, with detailed understanding of Private Equity and Real Estate Investments is requried. You must have at least 3-5 years of investment related experience and a strong technical understanding of investment analytics and alternatives products as well as proven presentation skills. As a thought leader in the alternative asset industry you will need to discuss and implement solutions with clients to improve the client service experience and contribute to the prospect sales process.
You have strong attention to detail, good time prioritisation and professionalism is required at all times, with strong communication skills a must. Candidates for this position will possess alternative asset industry experience and a detailed understanding of Performance Analytics services with respect to Alternative Assets. Presentation skills and ability to work in cross border teams is a necessity.
Please visit our career website at www.statestreet.com/careers , select “Job Opportunities”, select “Asia Pacific”, enter keyword”57352”, uncheck “posted” and then search. Please send your application to this post. All applications will be treated strictly confidential for recruitment purpose only.