Personal Injury Claims Handler
Personal Injury Claims Handler
Bromley, Kent
£20-£26K
Working hours are Monday - Friday 9am - 5pm
Would you enjoy working amongst a team of vibrant and committed people who are committed to helping customer with their insurance claims?
You will need to have excellent negotiating, interpersonal and communication skills. Full training will be given, however experience in a motor/RTA claims environment is essential.
Key Duties
• Day 1 triage of claims to establish capture opportunities, considering the best economic settlement
• Identify and manage potential fraudulent claims
• Investigate, negotiate liability identify potential part recovery opportunities
• Proactively manage all Third Party injury claims
• Settle Third Party Claims at optimum cost
• All litigated cases requiring legal intervention, utilising our Partner
• Take ownership accountability at a claimant level
• Manage Customer and Third Party expectations throughout the lifecycle of the claim
• Effectively manage claims costs through negotiation with the third party or their representative
• Adhere to regulatory timescales and guidelines
• Technical mentor / referral point for pre-litigated claims to enhance capability development
• Keeping the customer experience at the heart of everything we do, ensuring adherence at all times to the principles of treating the customer fairly
• Successful achievement of all business targets as set out within departmental measures
In return you will receive 23 annual leave days, 50% of various insurance products, free travel and break down cover as well as pension funding of 9% of your base salary plus many more.
If this sounds like the job for you apply today or for more information call Michelle Morley on 0116 261 5042
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