Personal Lines Supervisor Job in Calgary T2R0E4, Alberta Canada
The Wawanesa Mutual Insurance Company was established in 1896, in the small village of Wawanesa Manitoba. The venture began small, but quickly picked up speed as more policies were written. By 1960, The Wawanesa Life Insurance Company was established, and operations expanded to various provinces across Canada. Today, we conduct business all across Canada, California, and Oregon, and offer an assortment of property, auto, commercial, and life products. Our combined assets total more than 5 billion, and our annual premiums exceed 2 billion.
As a policyholder owned company we offer great stability, lots of opportunity for growth, and most importantly a work environment that is respectful, challenging and rewarding. We provide our employees with fully competitive compensation packages that include competitive salaries, profit sharing plan, education assistance, and extended health benefits. We are always looking for new talent, and are looking forward to hearing from you!
Position Description
The incumbent provides leadership to the members of the growing underwriting team, focusing on the achievement of an increasingly profitable book of business and contributes to the achievement of the region’s strategic goals and business objectives. This position provides the first level of supervision in the personal lines underwriting department.
Primary duties and responsibilities:
- Ensures service levels are maintained by organizing and monitoring workflow and vacation schedules, ensuring accountability and setting priorities to ensure optimal performance.
- Assists in the development of benchmarks within the department to ensure underwriting best practices are maintained.
- Assist in the development of training seminars, conduct department meetings and provide specific training to the underwriting staff.
- Act as a leader for a designated work unit, modeling and supporting through coaching the corporate core values; communicating company guidelines, practices and procedures and ensuring compliance.
- Generates and supports an energetic, positive and consistent corporate culture.
- Establishes goals and monitors the development of underwriting staff, tailoring coaching and leadership based on employee needs; and develops individual capabilities or deals with skill deficiencies.
- Conducts ands contributes to employee’s performance management; ensuring regular feedback is provided on quality of underwriting and overall performance.
- Conducts and contributes to employee salary review process.
- Negotiates with brokers on the pricing of exception based risks and problem accounts.
- Acts as a resource for both the broker and the claims staff in resolving coverage interpretations issues.
- Keeps apprised of all current changes and trends regarding all personal lines products, which includes legislation, insurance act, etc.
- Communicates regularly with the Marketing Department on any problem areas and keeps current on the premium loss results of our broker partners and where necessary may assist in the development of broker growth targets.
- Where required, assists with the development of recommendations for rating and product changes.
- Facilitates ongoing feedback and communication within the department and acts as a change agent to contribute to continuous improvement initiatives.
- Provide feedback and support to the Personal Lines Underwriting Manager as required.
Qualifications:
- Degree/Diploma/Certificate at an accredited post secondary institute
- CIP designation
- Valid Alberta Drivers License
- 5+ years experience as an Underwriter
- Proficient in Microsoft Office Products
- Experience in Strategic Planning an asset
- Strong teamwork skills and the ability to lead and manage a team
- Energetic and self-directed, with effective time management skills
- Strong analytical, problem solving and critical think skills
- Strong organizational skills, showing attention to detail and the ability to meet deadlines
- Excellent underwriting skills, with knowledge of rating and risk selection and negotiation
- Excellent interpersonal, written and verbal communication skills
- Must model and promote Wawanesa core values
Wawanesa provides its employees with an environment conducive to achieving their goals for personal performance and career development. Our employees are provided with highly competitive compensation packages (salaries, profit sharing, benefits and a defined benefit pension plan). The benefit package is comprehensive and far ranging. Wawanesa provides a stable and rewarding environment for its employees in today’s challenging markets.
Join a Canadian success story! Consider this Calgary based opportunity!
If you are interested in this exciting, challenging position with Wawanesa, please respond by Mar 30, 2012
Requirements: