Private Banking Technology – Helpdesk and Destop Support Engineer recruitment

J.P.Morgan Private Bank is a global wealth management leader that delivers the highest quality advice, service, and capabilities to wealthy individuals and families in 36 countries around the world. The largest private bank in the U.S. and the third-largest worldwide in terms of total client assets, the Private Bank enjoys relationships with 40% of the individuals on the Forbes Billionaires list.

Our Singapore office is currently looking for creative and dynamic professionals for its Technology department. The Asia Technology department services the business at the International Private Bank for the whole Asia Pacific region.

Position Summary:
Respond to incoming requests and resolve customer problems via the telephone. Act as a single point of contact for resolution of issues. Visit users to resolve desktop hardware and software problems.

Responsibilities:

Skills

Requirements:

- Windows OS

- Basic knowledge of a LANWAN environment
- MS Office
- Outlook
- Enterprise Administrator
- Active Directory
- Citrix
- Mainframe
- Hardware knowledge

Additional Useful knowledge:
- MCP, MCSE
- UNIX
- Market Data