PRIVATE BANKING / WEALTH MANAGEMENT recruitment

Role:
- Acquire Ultra HNWI customers through own network and database - Saudi client base preferred
- Transfer, build liability and AUM portfolio through own network and database.
- Cross sell banking and wealth management solutions.
- Single point contact and dedicated account manager for Private Banking customers.

Financials:
- Achieve targets/goals as set by the business at start of each quarter and collectively for the full year.
- Maintain consistent and sustainable performance.
- Increase customers total relationship balance (TRB) across liabilities and wealth management products.

Business Development:
- Acquire new banking customers (Resident and Non-Resident) through own network, database and referrals.
- Achieve healthy mix of CASATD in the portfolio. Ideal CASA : TD mix to be 50 : 50
- Achieve healthy cross sell of products. (Liabilities and WM products). At least 50% of the customer base should have balances in both these products.

Compliance:
- Adhere to the banks AML / KYC policy, escalate and report suspicious transactions.
- Zero error rate on CADD/CTP/Checklist documentation. Instant response and quality disposition to compliance alerts
- Maintain high standards in customer disclosures and achieving zero customer complaint record.
- Provide clear information to customers and ensure that they fully understand the product they are opting for.
- Ensure consistent and transparent disclosures of fess/charges and risks associated with the banking wealth management products.
- Operate in a manner which protect the banks / franchise interests at all times.

Customer:
- Ensure less than 5% attrition of customer base.
- Achieve granularity and avoid skew in TRB as regards individual customers / company accounts
- Private Banking accounts to be fully funded within three months of account opening.
- Maintain high standards of customer service resulting in increase in customer balances and product cross sell
- Ensure effective service delivery and customer contact management which results in positive customer experience and increase customer loyalty.

People:
- Work as an active team member and maintain / drive the team spirit.
- Help and respect colleagues and peers.
- Maintain cordial relations with all bank staff and customers and have a zero people conflict record.
- Lead, guide, develop and motivate new staff

Education qualifications:
- Post Graduate (MBA). Other profession certifications would be an advantage

Work experience:
- Relevant Wealth Management Sales Experience of 5 - 10 years.
- Candidate must possess sound knowledge of global financial markets. Must be able to demonstrate awareness and understanding of recent developments, opportunities and risks in popular investments markets products.
- Candidate should have worked in Private or Priority Banking divisions of local / MNC banks. (Exception can be made for candidates working with Asset Management Broking companies and who have a large customer network / database).

Other knowledge/skills:
- Exposure and excellent working knowledge on computers (Ms Office/Internet)
- Fluent in English (read/write/speak). Arabic language will be an added advantage.
- Good understanding of compliance and regulatory requirements of all products