Private Wealth Management – Account Manager
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To better serve clients' unique and evolving needs, Deutsche Bank has created a new business division that combines all of its asset and wealth management capabilities.
Deutsche Asset Wealth Management offers retail, institutional and wealth management clients a comprehensive set of strengths few competitors in the world can match. The division combines deep intellectual capital, broad asset management expertise, decades of experience and extensive product selection with strategies across all major asset classes. The product suite encompasses the active, passive and alternative asset management expertise of Deutsche Bank. With almost €1 trillion of invested assets, Deutsche Asset Wealth Management is a leading global player.
Knowledge and Skills
- Basic knowledge of the Bank’s products and services as well as a firm understanding of the regulations, policies, procedures and associated financial and legal liabilities of the transactions associated with each product.
- Good client relationship, integrity trust, problem-solving skills, excellent communication and presentation manner.
- Working knowledge of the operating areas of the Bank such as the Banking, Trade Bookings, Custody, Credit, and Treasury Departments in order to research and resolve client inquiries / problems quickly and efficiently.
- Ability to quickly access and utilize the full range of computerised account and product information systems within the Bank’s applications.
- Good knowledge of the flow of information and money through the Bank’s systems in order to operate more autonomously in setting priorities and resolving problems.
- Product knowledge in equities, ETO’s, bonds, managed funds, fx and product placements is preferred.
Responsibilities Include
Client Onboarding
- Obtain client information including investor certificate, passports, copies of documents, etc
- Obtain ASIC searches
- Enter KYC client into database and attach documents
- Follow-up with internal groups to follow up on-boarding process
- Obtain TFN or ABN and update tax register
- Prepare client file in wealth management
Client instructions
- Process client instructions within established deadlines and according to existing policies and procedures (e.g. debits and credits, wire transfers, cables, drafts, official checks, deposits, portfolio and mutual fund investments and redemptions, etc), including obtaining client signatures and internal approvals.
- Follow up on all transactions to ensure they were accurately processed.
- Prepare third party payment forms as required. Ensure proper execution by AML, Compliance, RM and Business sign off prior to transferring funds.
- Conduct callbacks for client instructions
- Prepare ASTF forms for managed fund transfers.
- Execute capital calls and submit payment accordingly from designated account.
- Confirm cash deposit split allocations following client instructions
- Instruct GM on fixed income settlements when trades are executed
Account maintenance
- Enter client and KYC updates in system
- Update monthly wholesale investor report on SUITE. Follow up with RM/Clients to obtain current investor certificate evidence
- Update CAG database with new information
International accounts
- Pre-funding for international trades
Other Daily activities
- Monitor group email inbox for client faxed instructions and all external queries. File emails accordingly once actioned
- Regularly liaise with counterparties to ensure adherence to established processes and procedures
Deutsche Bank is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability.
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