Process Specialist Analysis & Sales Job in Amstelveen 1186 DM, Noord Holland Netherlands

SVC Parts Group is responsible for spare parts logistics in Europe: transportation, warehousing, inventory control and after sales service. We deliver to approximately 3.500 Repair Centers on behalf of the 15 European Marketing Subsidiaries.

We are currently looking to fill the following position within the SVC Parts department

 

 

 

Process Specialist Analysis Sales

 

 

Tasks and Responsibilities


The main focus is to improve processes and procedures, install, enhance and monitor KPI’s, Health Indices in order to improve quality, effectiveness and efficiency of spare parts operations.

 

-          Performance: monitor and advise in improvement of claim related activities to meet the agreed operational standards / targets and costs

-          Reporting: organize timely reporting of sales related KPI’s and other assigned analysis tasks

-          Cost efficiency: responsible for minimization of costs related to the field of responsibility

-          Data accuracy: responsible for accurate data (given the available tools)

-          Others:

o    Advise the SVC Parts Management in process improvements and required investments

o    Responsible for timely execution of agreed special tasks / projects

 

Purpose of Job/Function

 

-       As member of the Process Team you are responsible to improve SCM performance of SVC Parts in Europe.

-       Your specialist task focuses on analysis within the Process Team and monitoring and improving of Sales related issues (a.o. claim behavior, claim analysis, root cause analysis).

-       Build the bridge between Operational side and Process Control side of the Parts Department.

 

 

Personal Profile

 

-       HBO degree

-       Minimum 3-years of relevant experience

-       Extensive knowledge of and experience in SCM of service parts in its’ broadest sense (generalist)

-       Proven experience in KPI controlled operations;

-       Job ownership and self competitive;

-       Strong analytical skills

-       Able to work autonomous but a motivated team player as well;

-       Initiative, pragmatic and motivated, positive attitude;

-       Very good written and verbal communication interpersonal skills

-       Fluent in English language;

-       No 9-5 mentality.

 

 

What do we offer?

LG Electronics offers you the place to show what you are capable of in a continuous developing organisation. Therefore we are looking for pro active, determined, flexible, innovative and enthusiastic new colleagues. You will be part of a working environment that is international, passionate, innovative,
We-not-I and performance orientated. We offer you a challenging position in a constant changing organisation which offers you the place to develop and grow.

We offer a competitive salary and a comprehensive range of employee benefits.

 

Interested?

Are you interested in this position? Please send your application letter and resume to hr.sc@lge.com .