Processing Associate Job in Scottsdale 85250, Arizona US
Vanguard, one of the world's largest investment management companies and a recognized employer of choice, seeks a processing associate to support the Operations and Technology Group (OTG) through transaction processing using our main system applications.
Your primary duties and responsibilities:
- Reviews transactions to be processed to ensure each request is complete and accurate before processing.
- Processes current day monetary transactions and clerical transactions as submitted by our clients. (fax, white mail, etc)
- Works with the rest of the processing staff to ensure all monetary, clerical, and priority transactions are completed daily.
- Accurately processes all work, and responds to same day quality audit in a timely manner.
- Reviews all SDQA fails and/or adjustments and makes necessary changes to avoid repeating errors. (View as learning opportunities)
- Works with peers to answer questions and issues as they pertain to processing.
- Processes items forwarded to the processing queue from other business segments, outcall team and/or clients.
- Reviews reject warning messages online when processing to determine if items need to be re-processed or sent to the outcall queue for further follow up.
- Identifies processing problems due to system exceptions. Reviews situations with Supervisor and when necessary, documents and reports problems to Systems requesting resolution.
- Monitor Review current workflows for opportunities to improve. (Process Improvement) Actively engages in Metrics in Motion whether it be as Vanguard Unmatchable Excellence (VUE) Ambassador or as part of the team. Continue to seek opportunities for improvement and rally other members on the team.
- Assists with the training efforts by providing one-on-one training, overviews, and classroom training as needed. Attends the appropriate train the trainer classes as necessary. Provides feedback to the new hire and Supervisor or Technical Administrator on the new hire's learning process.
- Participates in special projects and performs other duties as assigned.
Qualifications
The ideal candidate should possess:
- Undergraduate degree or combination of work experience and training.
- Two years business experience preferred.
- Two years specifically related processing experience.
- Exceptional time management and organizational skills.
- Attention to detail required with particular emphasis on quality.
- Demonstrated ability to work with time sensitive items.
- Excellent verbal and written communication.
- Team player and flexibility to stay late when monetary volumes dictate.
- Available to work overtime.
Note: Vanguard is not offering visa sponsorship for this position. Additionally, employment is contingent on a successful drug-screening result.
March 11, 2010
• Tags: Arizona Us, Processing Associate Job in Scottsdale 85250 • Posted in: General