Processing Supervisor Job in San Jose, California US
Processing Supervisor
Located in Fremont, CA Summary of the position The Day Shift Processing Supervisor, through direct supervision of a Coordinator, Order Sorters, and Processors, is responsible for the timely and accurate order processing function of all returns. Responsibilities 1. Ensure orders are processed adhering to ?first in first out? procedures. 2. Ensure orders are processed accurately and according to established policies and procedures. 3. Develop, implement, and maintain standard operating procedures for the department. 4. Ensure proper disposition of product and related paperwork. 5. Ensure all applicable productivity standards are met. 6. Coordinate with Swing Shift Supervisor to ensure overall department priorities are met. 7. Implement shift change procedures, ensuring uninterrupted workflow between shifts. 8. Coordinate with other departments as required. 9. Respond to inquiries from account reps. 10. Provide training to new account reps as necessary. 11. Ensure compliance with the company Injury and Illness Prevention Program. 12. Provide recommendations to management on processing operations and automation improvements. 13. Perform all authorized required personnel actions. 14. Perform other tasks as assigned.