Product Manager
Product Manager - Business Online Saver
Retail Baking Services (RBS):
We are the public face of CommBank, delivering a seamless banking experience for the future to our 10 million + personal and small business customers. We offer market-leading products and services, supported by some of the world's best systems and processes.
The team:
The Retail Products and Customers (RPC) department is accountable for the end to end profitability and customer experience across the retail products and customer segments. The department delivers on these accountabilities by optimising product margins, increasing balance growth, supporting the key distribution channels and improving end to end processes, productivity and customer experience
The role:
The Product Manager, Business Online Saver (BOS) has responsibility for product design, pricing, fees, acquisition, activation, growth, retention and distribution support of the BOS account.
More specifically, you will:
- Build and manage effective working relationships with distribution key channels and stakeholders
- Monitor and report on portfolio performance and provide trends and insights to the distribution channels to help them improve penetration and retention of business savings products.
- Prepare network communications to support business savings product objectives.
- Monitor and analyse consumer, competitor, environment, regulatory and industry trends.
- Review product design, features, pricing, positioning and competitiveness and recommend enhancements that will improve customer service, profitability, market share and cost reduction.
- Implement product and pricing strategy.
What will help you succeed?
- Previous experience in a Product Management role, ideally with a focus on pricing
- Excellent relationship and stakeholder management skills, with the ability to influence across multiple stakeholder groups.
- Great oral and written communication skills
- Strong commercial acumen and analytical skills, with the ability to use data to sell ideas
This is a fantastic opportunity to step into this exciting area and continue to manage the success of this portfolio. Apply online today or visit www.commbank.com.au/careers for more info.
Advertised:
16 Sep 2013 Aus. Eastern Standard Time
Leave a Reply
You must be logged in to post a comment.