Production Center Mgr Sr Tier1 Job in Tukwila 98188, Washington Us
The Production Center Manager, Senior Tier 1 is responsible for successfully overseeing the production and distribution of orders forwarded to the CPC from FedEx Office center locations or other channels (e-commerce, etc.). Primary responsibilities include the creation/maintenance of a positive work environment, development of CPC team member’s skills, facilitation of team member goal achievement, compliance by all team members with company policies and procedures, dissemination of relevant company information to all team members, and achieving key performance measures. The Production Center Manager, Sr Tier 1 will primarily oversee a location whose volume capacity exceeds that of lower Tier CPCs (in part likely due to supporting a high count of centers) and thus requires additional elements to functionally succeed (largest staff size by model, largest equipment plan by model, largest CPUD POD staffing size, Direct Mail, unique product/service offerings such as offset presses, mylar tab machines, etc.) The Production Center Manager, Sr Tier 1 will also supervise the Production Center Manager – Signs Graphics that is geographically aligned to their CPC in a cluster model. (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive) - Lead and manage a team by training, developing, and coaching team members on a consistent basis - Review production cost and product quality, and develop and implement plans for efficient use of materials, machines, and labor force to establish, maintain, and enhance profitable operation - Direct preparation of required accounting records, and recommend budgetary requirements to management - Supervise the performance of administrative duties (payroll, inventory, team member schedules, etc.) - Monitor and ensure 100% compliance with quality control procedures - Ensure the proper and safe installation and maintenance of equipment - Provide supervision, leadership, and support for the Production Center Manager – Signs Graphics aligned to their cluster model - All other duties as needed or required
Qualifications
- Bachelor’s degree or equivalent education - 5+ years of high-volume document reproduction experience - 3+ years of prior progressively responsible management/supervisory experience - For new hires, must meet all FedEx Office employment qualifications in force at time of hiring, including successful passing of background check - For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook ESSENTIAL FUNCTIONS: - Ability to travel as required in order to meet with customers, vendors, other team members, and/or other business necessities - Ability, on a consistent basis, to maintain attention and concentration for extended periods of time - Ability, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team members - Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members - Ability, on a consistent basis, to perform work activities requiring cooperation and instruction - Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure - Ability, on a consistent basis, to work within the appropriate level of independence QUALITY DRIVEN MANAGEMENT (QDM) (Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.) - Suggests areas for improvement in internal processes along with possible solutions - Works with management to reduce company costs/wastes, to optimize profitability in areas of responsibility - Applies Quality concepts learned from training during daily activities - Supports FedEx Office’s Quality initiatives
Benefits
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