Production Support Analyst – SocGen recruitment
This is a technical role requiring at least 1 years experience in a UNIX environment with exposure to SYBASE or a similar relational database application. No previous banking experience is required but should have some experience of working as part of an IT team in a medium – large organisation. UNIX is an essential pre-requisite for this post but a combination of formal and on-the-job training will be given for other aspects of the role.
Main responsibilities
Most work will be assigned directly to the individual by the IT Production Support Team Leader and/or the Service Delivery Manager. Key skills for this role are:
- Good knowledge of UNIX, specifically KSH
- ‘Wrappering’ for scheduled jobs in Autosys;
- Enhanced pro-active application monitoring;
- Support maintenance of existing scripts;
- Participation in generic day-to-day support activities;
- Maintenance, development standardisation of all infrastructure
- Knowledge of PERL not necessary but advantageous
- Knowledge of Windows scripting not necessary but advantageous
- Being calm under pressure!
- Being able to multi-task
- Good team player
As experience is gained and responsibilities transferred the individual will be expected to liaise with a business analyst, accurately assess the extent and impact of the required enhancements, estimate time required to develop, unit test and deliver on those estimates.
The role will require the candidate to work shifts in order to cover an extended business day and will include overnight, weekend and bank holiday on-call.
- One position with no direct reports
Degree of autonomy
Level of authority
- Work will be controlled by a support team leader/manager
Internal external contacts
- Key relationships with development team, service desk and support peers.
- May be expected to interact with external clients / partners from time to time as experience is gained and responsibilities are transferred
CANDIDATE PROFILE
Education
- No mandatory education requirements
Past experience
Minimum 1 years UNIX experience is required for this role ideally with some exposure to SYBASE or similar relational database application. Experience of working in an IT team within a mid-large organisation is preferable.
Languages
- Fluent English
Technical skills
Mandatory:
Must have 1 years UNIX experience. Good general computer skills, familiarity with technology affairs and a demonstrable aptitude for development/support.
Desirable but not essential:
Korn Shell, SYBASE, ORACLE, Citrix, GLOSS.
Personal abilities
Must be ambitious, self-motivated, communicative and able to work both within a development/support team and as an individual.
An enthusiastic candidate will be given the scope to mould this role accordingly and given training in other aspects of IT and banking in order to provide a challenging career path.
Only candidates who can demonstrate that they would use initiative and drive should be considered.