Production Support Manager recruitment
Description:
- Must adopts a practical and "hands on" approach, and has deep technical knowledge of the Citi screening platforms.
- Should have excellent communication and interpersonal skills, capable of working in a high pressured environment.
- Tracking of critical application software, hardware and vendor software issues and defects.
- Define and maintain the performance, capacity and availability metrics for all applications in scope
- Lead initiative to develop/improve scripts and other programs for system monitoring and maintenance.
Qualifications:
- Excellent application production supports skills.
- Strong J2EE and oracle PL SQL knowledge.
- Excellent communication skills, both verbal and written.
- Strong Decision-Making and Problem Solving Skills.
- Strong IT support experience in Unix, Java, IBM Websphere, Actimize and Oracle environments.
- Proven influencing and negotiation skills.
- Strong technical abilities and problems solving/analytical skills
- Ability to deal with internal external clients.
- Lead performance analysis and tuning projects for the infrastructure.
- Responsible to assess the risk and associated impact of all operational issues and change events and react quickly to escalate to technology management in a timely manner when required.
- Work closely with the development team to ensure the optimal system capacity and performance requirements are met and the application overall performs within defined Business SLAs.
- Continuously keep the Knowledge Share repository up to date.
- Publish Monthly Production issue trends report.
At Citi, we groom the leaders of today and tomorrow. Take the opportunity to embark on a challenging, fulfilling and rewarding career with one of the world's most respected financial institutions now. Please apply online and search for Job ID 12021195.
May 13, 2012
• Tags: Information Technology careers in the Singapore, Production Support Manager recruitment • Posted in: Financial