Professional Services Remote Project Manager (RPM) Job

Professional Services Remote Project Manager (RPM)


Job ID: 20116

Position Description:
The teachers and administrators who educate our children face any number of challenges—engaging parents and students in the process, streamlining operations through on-demand performance of technology, and state and local compliance.

SunGard K-12 Education is a leading K-12 technology solution provider, serving over 8 million students or 1 out of 6 students nationwide. We work with over 1,550 school districts around the country to deliver K-12 software solutions designed specifically to support student achievement. Our PLUS 360 solution is a powerful and more efficient approach to K-12 technology: A single integrated suite of products for student information, assessment and curriculum management, special education, and financial and human resources.

Our mission is to support school districts in improving student achievement by using technology to enhance the educational process.
The Professional Services Remote Project Manager (RPM) remotely manages eFinancePLUS and BusinessPLUS implementation projects utilizing SunGard K-12 Education’s On Track and Express Track implementation methodologies.

The Professional Services Remote Project Manager's responsibilities are:

•Maintain a client load of eFinance/BusinessPLUS clients in a Remote Project Management capacity
•Conducts the implementation planning meeting and works with client core team to create the project schedule.
•Creates, maintains and manages the project plan
•Ensures contractual commitments are being met and that all aspects of the SunGard K-12 Education implementation process are well planned and executed
•Communicates priorities to the SunGard K-12 Education Project Team Members and works to ensure SunGard K-12 Education meets project deliverables
•Determines issue resolution plan for all project issues
•Provides written internal progress reports identifying status of current implementation projects
•Conduct weekly status meetings remotely with Client Project Manager
•Reviews training and trip reports and tracks and manages the completion of implementation action items.
•Work with Professional Services manager, members of Professional Services team and other SunGard staff as needed to analyze and improve all processes related to SunGard’s implementation methodology
•Orients the client to support services provided by SunGard K-12 Education
•Conducts project closeout meeting and transitions client to Customer Relationship Manager

Position Requirements:
Job Skill Prerequisites:

•Experience working with implementation or support of district administration or financial accounting software, ideally eSchoolPLUS, BusinessPLUS, or eFinancePLUS, preferred
•Understanding of existing SunGard K-12 Education implementation methodology (On Track and Express Track) preferred.
•Ability to stay positive and productive while working through stressful situations
•Ability to drive and adapt to changing business needs
•Excellent verbal and written communication skills
•Excellent organization skills and time management skills
•Ability to work as part of a team
•Must enroll in an approved Project Management Certification Program which meets PMI requirements.
•10-20% travel required

Education Experience

•Bachelor’s degree in business administration, education, or management information systems preferred; minimum of an Associate’s degree required
•Strong Leadership and client service skills
•Proven ability to lead by example and develop a highly effective team
•2-3 years of team management preferred
•Experience with Financial Accounting Software a plus
•Work with K-12 education preferred

Technical Skills

•Understands the basic concepts of database management systems
•Must be proficient in MS Project, Excel, Word, and PowerPoint

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Additional Information:


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