Program Center Coordinator (Jones Center) Job in Tontitown, Arkansas US
Program Center Coordinator (Jones Center)
Share with Facebook Friends Upload Resume Email It Save it | Follow Company Start New Search Report It Company name: American Red Cross Location: Tontitown Loading map ... Industry: Not for Profit - Charitable Healthcare - Health Services Social Services Job Type: Nonprofit - Social Services Employee Type: Full-Time Required Education: Not Specified Required Experience: Not Specified Manages others: Not Specified Travel: Not Specified Relocation covered: Not Specified When you join the Red Cross, you will enjoy many rewards including competitive pay, comprehensive benefits, opportunity for advancement and the gratification of making a real difference. The American Red Cross is an equal opportunity employer. M/F/D/V Save this job Program Center Coordinator (Jones Center) Company Overview The American Red Cross responds to nearly 70,000 disasters each year. The depth and breadth of our services - whenever and wherever they're called for - is unmatched by any organization in the world. Our employees enjoy knowing that the services we deliver and the products we develop are helping to save lives and make lives better everyday. When you're committed to providing relief and hope to millions of people around the world everyday, you need the support of others who share that dedication and who want to contribute to it. As one of the nation's leading nonprofit organizations, we attract talented, motivated and enthusiastic people who make our mission to save lives a reality and who experience the greatness of the human spirit at its best. If you are looking for a career with a visionary humanitarian organization and share a passion for helping people, we invite you to join us! Job Description The PHSS Program Center Specialist primary responsibility is building community relationships and coordinating and implementing the effective delivery of quality PHSS training programs at the Jones Center for Families. This includes the fulfillment of community, workplace and all contracted services throughout all lines of service. This position is responsible for supervising and managing the performance of paid, and volunteer instructors in all specialty areas. This position ensures a full complement of qualified training personnel to meet consumer demand for PHSS services. This includes the recruitment, development and support of Instructors and Instructor Trainers. Quality assurance and resource optimization of PHSS training personnel equipment in the assigned territory is a critical core competency, including managing and compliance for fixed training sites, roll out of new programs and services, conducting employee performance reviews and managing trainer courses. The Program Center Specialist will also have monitored revenue and reach targets specific to the Jones Center for Families. The financial targets will be reached through face to face relationships building and outbound sales phone calls. It is anticipated that within eighteen months the specialist will generate revenue at a rate of ten times annual salary. Major Duties and Responsibilities Training: Ensure that quality instruction is provided to meet increased demand for PHSS services. Teach courses and instructor courses as scheduled. Fundraising and Resource Acquisition: Develop a fundraising strategy to attract financial contributions to offset free and reduced pricing community based programs. Attract local corporate support to meet resource requirements for programming and administrative support. Quality Assurance: Responsible for applying quality assurance and control programs. Integrates quality improvement activities and measures in overall service provision. Ensure that the proper risk management activities are in place to protect the organizations customers and staff who participate in PHSS activities. Conduct performance reviews. Resource Management: Recommends investments in technology, capital, equipment systems or other assets that will improve the quality of the delivery of PHSS services in the territory. Responsible for efficient and effective resource use, including budget and personnel. Communications: Engages in regular communications with instructors and the team regarding programmatic changes and quality management issues. Personnel Management: Manages all training personnel (paid, per-diem and volunteer) for the provision of quality PHSS training in the assigned area and across boundaries as identified. Provide supervision to paid, part time, hourly and volunteer instructors in the territory to ensure quality delivery of services and products. Provide staff development training across areas. Ensure credentialing of all instructors meet American Red Cross, State and Local requirements. Conducts performance reviews, providing constructive feedback. Provides supervision for trainers and instructor leadership teams. Community Relationships: Builds partnerships throughout geographic area to ensure adequate access to training for the public. Supervises program management providing contracts and agreements for fixed teaching sites, audit controls and compliance. Assesses business need for program materials, and recommendations for funding sources to meet program gaps. May be required to teach basic and instructor courses with on call responsibilities as needed for quality control and meeting customer demands. Manages fixed training sites. Achieves goals and outcome measurements. Job Requirements Please refer to the Job Description for the qualifications.