Program Manager, Logistics, Data Center Operations Job in Mountain View, California US
Program Manager, Logistics, Data Center Operations - Mountain View
This position is based in Mountain View, CA.
The area: Technology Infrastructure
Behind everything our users see online is the architecture built by the Technology Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We're always on call to keep our networks up and running, ensuring our users have the best and fastest experience possible.
The role: Program Manager, Logistics, Data Center Operations
Google's custom-designed machines make up one of the largest and most powerful computing infrastructures in the world, and the Global Logistics team procures and manages the resources that power our immense collection. As a part of this team, you apply your knowledge of supply chain principles and your problem solving prowess to key logistics processes (managing vendors, shipping receiving, inventory management, warehousing distribution, transportation, etc.). Your diligence ensures the global delivery and life cycle management of network equipment is timely and efficient. You help the networking material supply chain by understanding the unique needs of the deployment team and defining best practices across multiple cross-functional teams. The end result of your work is the delivery of Google's products and services to millions of users around the world.
You manage and motivate a team to develop and manage project schedules, identify risks and then clearly communicate those risks to project stakeholders. You define problem solving and risk-mitigation strategies and facilitate conflict resolution through the full project cycle.
Responsibilities:
- Manage multiple 3rd Party Logistics locations across the region for consistent performance
- Solve logistics problems with speed, accuracy and completeness
- Lead 3rd Party Logistics partners to establish facts, solve complex problems, establish corrective action plans
- Manage and monitor metrics for Key Performance Indicators and vendor performance scorecards
- Build business cases to support any logistics changes or improvements
Minimum Qualifications:
- BS in Business, Logistics or a related field (In lieu of degree, 4 years relevant work experience).
- 4 years experience working with 3PL partners and outsourced providers in domestic and international environments.
Preferred Qualifications:
- Master's degree or PhD.
- 6 years relevant work experience.
- Excellent communication skills.
- Structured thinking and logic with very strong analytical skills. Ability to make quick, intelligent, disciplined decisions.
- Excellent follow-up skills with facts and solution recommendations.
- Ability to prepare and present detailed documented business cases to stakeholders and management.