Program Manager/Scrum Master Job in Redwood City 94065, California US

Program Manager/Scrum Master (Redwood City, CA)

Zuora is the first on-demand company focused on creating products that help companies build, manage and grow subscription businesses. It's first product, Z-Billing, manages and executes a company's billing operations. Z-Payments, recently launched in October, automates the complexities associated with recurring payments. Backed by Benchmark Capital and Chairman and CEO of Salesforce.com, Marc Benioff, Zuora's team of SaaS visionaries come together from Salesforce.com, WebEx, Accenture, Postini (now Google) and Oracle.

This is a rare opportunity to join a quickly growing start-up, help shape Zuora's future and open the possibilities for unlimited growth in your career. As a Zuora Program Manager you will have had proven success in this role, and be comfortable and capable of communicating Zuora's solution, both strategically and technically, to Finance, IT and management executives.

Responsibilities:

1.       Regularly contact and examine contributions by project stakeholders through all phases of projects and assist Product Manager in tracking project progress, updating project plans and develop and distribute status reports;

2.       Track all stages of Process execution, in cluding Meeting coordination, Milestone completion, and stakeholder sign-offs;

3.       As ScrumMaster, coordinate and facilitate daily Scrum meetings, Sprint planning sessions, Sprint reviews and Sprint retrospectives;

4.       Manage all stages of release planning, including feature scheduling and feature prioritization;

5.       Identify interdependencies of multiple project efforts and facilitate communication among project team members;

6.       Assist in negotiation, definition, communication and management of project scope and priorities;

7.       Anticipate and negotiate cross-functional resource needs of the team;

8.       Triage and monitor defects, helping engineers complete fixes on time;

9.       Perform ongoing quality tracking through definable quality metrics;

10.    Pro-actively refine process for continual improvement and execution.

Requirements:

1.       3+ years experience in a Project/Development Management role with 3 to 5 years of Internet software/services delivery;

2.       5+ years of software development experience as an individual contributor;

3.       A proven track record of delivering innovative products on tight schedules;

4.       Strong knowledge and experience in object oriented design (especially with Java), database, and web programming;

5.       Ability to establish credibility with smart developers quickly;

6.       A proven track record of building and improving a motivated and productive development team;

7.       Fluency in Mandarin (Highly recommended)

Position includes salary, stock options and benefits