Programme Manager – Project Portfolio Management – Insurance recruitment
Our client, an international business leader, is looking for a Programme Manager to join their team in Hong Kong. The successful candidate will lead and own delivery of a portfolio of projects (Life, General Insurance, Health and/or Corporate Services / HR, Finance, etc.). This entails managing a team of project managers and business analysis to deliver specific solutions/ services that meet a business need and to ensure that individual project objectives within the project portfolio are met while balancing the constraints, including scope, budget, schedule, resources, quality and risk amongst others.
In addition, programme domain managers will manage stakeholders through the change process and drive critical decision-making with sponsors (whilst keeping senior management informed).
Programme domain manager will develop project manager and business analysts capabilities providing day-to-day coaching and mentoring.
KEY ACCOUNTABILITIES
Planning
- Assist Project Sponsor in identification of new projects which tie into strategic plan
- Review project plans, business cases and budgets for approval
- Ensuring project interdependencies within managed portfolio minimize execution risk and drive for effective efficient implementation.
- Monitoring and improving project quality, risk, communication and change management plans.
- Ensuring clear roles and responsibilities within project for team members.
Implementation
- Be the point of escalation for project within managed portfolio and drive resolution for critical project issues
- Secure appropriate level of support from Solution Delivery
- To ensure project activities executed and deliverables are at appropriate quality.
- Manage sponsor's expectations and ensure buy-in from key stakeholders and senior management on critical project issues to ensure final project performance meets or exceeds agreed standards.
- This includes involving project stakeholders in the delivery process (e.g., definition of requirements, user testing, change management, etc.) to ensure a successful project.
- Ensure proper communication between all relevant parties within a project.
- Lead benefits realization initiative with business sponsors.
Other
- Chair and facilitate project status/ design meetings including brainstorming, decision-making and issue resolution.
- Ensure appropriate project governance - including Project Steering Committees, working team group meetings, etc.
- Provide coaching to team members (e.g., project managers, business analysts) and on-the-job training (as required)
EXPERIENCE AND QUALIFICATIONS:
- University graduate, preferably in Business, Finance, IT or related disciplines. Preferably project management (PMP) certified
- 15+ years experience in managing multiple regional projects (must have multi-country multi-business line experience)
- Handled Project team size managed 30+ (incl. system implementation vendor)
- Experience with large-scale transformation programmes/ projects (including business change management)
- Significant knowledge in insurance business across product, sales/ customer support, distribution, operation and finance reporting
- Strong change management skills and experience, with a proven track record of developing, implementing and maintaining business systems.
- Ability to lead a team of IT professionals and business analysts in different project development phases in both technical and business perspectives
- Track record in developing and managing a team of project managers business analysts (mentoring coaching ability)
- Excellent verbal and written English communication and presentation skills
- Excellent inter-personal and negotiation skills
Please email your CV's - in word format - to david.yip@randstad.com.hk