Programme Office Assistant Job in London NW3 7BG, London UK
Programme Office Assistant needed for a high-level school of management with international scope and a large-scale European institution.
£20k plus benefits.
Immediate start with excellent benefits, ideal person must have experience of working within education, second language also an advantage.
What my client is seeking:
you must have previous office administration experience within the UK
excellent communication skills written and verbal
2nd language would be an advantage, as students from all over the world study here
live in reasonable distance to North West London
Main Duties and Responsibilities
- Act as the first point of contact for ..... Europe students enquiries (face-to-face, phone and email)
- Co-ordinate and enable effective communication between different groups of students regarding accommodation (i.e. those with rooms to spare and those seeking a room)
- In conjunction with tutors, manage and coordinate of the tutorial process;
- Photocopy handouts and other programme office materials;
- Ensure that relevant course materials, handouts and other programme office documentation are placed in student pigeon holes as directed by tutors and other programme office staff;
- Assist with the set up and maintenance of student records;
- Produce standard student letters such as bank letters, council tax letters, confirmation of enrolment;
- Maintain stocks of London Transport Student discount card applications
- Monitor and maintain stationery supplies for the programme office;
- Be responsible for assisting the administrative and secretarial support for the Masters in Management (both MIM and PMY) and Master in European Business (MEB):
o Issue student certificates, transcripts and individual examination letters
o Assist with the preparation and updating of student handbooks, internship handbooks and essential guide, ensuring that information provided is accurate and that student needs are met;
o Assist with the preparation, printing and distribution of the course outlines
o Assisting with the set up and invigilation of examinations;
o Deal with student concerns and problems, referring them to the appropriate person where necessary;
o Assist with student registration and induction programme;
o Provide assistance at registration and enrolment of students;
o Assist with the preparation for Jury and external examiners meeting – preparing documents and photocopying exam scripts
o Collect, track and check for completeness of student coursework, assignments, projects and group works;
o Prepare statistics where necessary.
- Be responsible for assisting the company placement academic process for the Masters in Management (both MIM and PMY) and Master in European Business (MEB):
Receive, record and file, as appropriate, authorisation forms, all reports, letters and other communications from students and companies relating the student’s
So this is a challenging and varied role and must be used to working under pressure and to deadlines.
