Project Coordinator/Cust. Service Job in Downey, California US

Project Coordinator/Cust. Service

Apply Now See all jobs at this company Printer-Friendly Version | Save this job | Email this job Project Coordinator/Cust. Service Apply Now Job Overview Company: Aerotek Job Type: Other Base Pay: $37,000 - $40,000 /Year Other Pay: $37000 - $40000 / Year Employee Type: Full-Time Manages Others: Not Specified Relocation Covered: Not Specified Industry: Environmental Reference ID: 2515870 Required Education: Not Specified Required Experience: Not Specified Required Travel: Not Specified Location: Downey, CA 90242 ( Map it! ) Loading map ... Job Description Job Classification: Direct Hire Our client is looking for a Project Coordinator/Customer Service Representative. Some of the responsibilities include: ¿ Serve as a direct point of contact for our clients and team members. ¿ Ensure that our clients receive an exceptional level of service or help with their questions and concerns. ¿ Interact with our clients to provide information in response to inquires about programs or services and to handle and resolve complaints. ¿ Communicate with our clients through a variety of means - telephone, email and/or internet. ¿ Handle primarily general questions and complaints but may also be specialized on particular programs. ¿ May be required to conduct additional research to resolve questions or concerns. You may be required to follow up with an individual client or team member until a question is answered or an issue is resolved. ¿ Resolve client complaints according to guidelines established by the company. ¿ May be asked to update client profiles and maintain database information. May be required to escalate a concern/issue to get the complaint resolved Some qualifications include: --Proficient in Microsoft Office--specifically Excel, Word and Outlook --Strong attendance record at previous positions --Ability to multi task --Charismatic outgoing personality --Experience in a distribution, manufacturing, or similar customer service role --At least 3 years of experience in this role --Must have a Bachelor's Degree Please apply if you fit the description above. Thank you for your interest. Join Aerotek. We specialize in the Environmental, Civil, Geotechnical and Construction Management industries. We are one of the nation's largest and fastest growing providers to these industries. We offer nationwide opportunities and comprehensive benefits to include medical, dental, optical, and optional 401k. Don't put your career in the hands of just anyone, put it in the hands of a specialist. Join the Aerotek team! Allegis Group and its subsidiaries are equal opportunity employers and will consider all applications without regard to race, marital status, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. Job Requirements CUSTOMER SERVICE, MULTITASKING, EXCELLENT COMMUNICATION SKILLS, EXCELLENT COMPUTER CUSTOMER SERVICE SKILLS, MICROSOFT EXCEL, MICROSOFT Word, MICROSOFT OUTLOOK Apply Now