PROJECT MANAGER
IT PROJECT MANAGER
ERGOS Technology Partners is the premier provider as a full service IT consulting, outsourcing and staffing company that delivers simple, straight-forward solutions to complex technical business issues for Small to Mid-sized businesses in the Houston and DFW Market. Based on our years of experience and roots as a recruiting company, we have the unique ability to deliver these high-level solutions. Based on our knowledge of technology, our talent is unrivaled by our competition.
Our clients cross all market sectors and range from small 2 user offices to larger multi-server multi-location enterprises. What they all have in common is the desire to have their technology needs met with a pro-active, consultative service that truly "Partners" with them to seek long term solutions. We are not a break-fix shop.
ERGOS offers a highly competitive pay structure that rewards competence and dedication to your clients. To learn more about us, check out our website at www.ERGOS.com
Must submit resumes with salary history and references as a Word attached document to: careers@ERGOS.com
We are located in The Garden Oaks Area in Houston and are seeking out a Project Manager! Responsible for managing and guiding internal and external projects by providing consistent, high quality customer service
· Establishes process and documentation to streamline management of the IT infrastructure for clientele
· Interacts directly with executive level management of clients to include CFO, CEO and CIO
· Provide clients with assistance solving computer related problems, such as malfunctions and program problems.
· Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.
· Consult with client to ensure agreement on system principles and the nature of the information technology used to solve business issues
· Determine computer software or hardware needed to set up or alter system.
· Maintain needed files by adding and deleting files on the network server and backing up files to guarantee their safety in the event of problems with the network.
· Monitor system performance and provide security measures, troubleshooting and maintenance as needed.
· Assist users to diagnose and solve data communication problems.
· Design and implement systems, network configurations, and network architecture, including hardware and software technology, site locations, and integration of technologies. Expand or modify system to serve new purposes or improve work flow.
· Identify areas of operation that need upgraded equipment such as servers, switches, and peripherals.
· Coordinate, implement and execute complicated projects through the entire project lifecycle
· Define project success criteria and disseminate them to involved parties throughout project life cycle.
· Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned work.
· Build, develop, and grow any business relationships vital to the success of the project.
· Develop and deliver progress reports, proposals, requirements documentation, and presentations.
· Direct and manage project development from beginning to end.
· Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders.
· Develop full-scale project plans and associated communications documents.
· Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
· Liaise with project stakeholders on an ongoing basis.
· Estimate the resources and participants needed to achieve project goals.
· Where required, negotiate with other department managers for the acquisition of required personnel from within the company.
TECHNOLOGIES
Project Managers must have an extensive background in most if not all of the following skills:
- Active Directory
- Client/Server application interaction
- Basic web systems
- Microsoft Exchange
- Microsoft Server
- Small Business Server
- Hosted Server Solutions
- Virtual Server Technology
- Terminal Services
- Connectwise
- Firewalls – Including but not limited to SonicWall and Cisco
- Routers and Switches
- Anti-Virus Software
- Tape back-up hardware and software
- VPN
- Microsoft Visio
- VoIP Phone Systems
- Smart Phone and Blackberry devices and infrastructure
- Desktop Support – MS Office (Word/Excel/Powerpoint), Outlook
QUALIFICATIONS:
- Proven project management skills and the ability to architect detailed networks comprising multiple servers, multiple locations and detailed business continuity requirements
- Strong multi-tasking and organizational skills
- Professional appearance and interpersonal skills, as well as the ability to interact in a variety of situations to include business development or pre-sales calls, customer service, orientations, training and networking
- Effective communication skills and the ability to present information in one-on-one and small group situations to clients, executives and other team members
- Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Capabilities to problem solve and bring resolution to client needs with a sense of urgency, persistence and enthusiasm. Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Adept at learning new strategies, acquiring new skills, gaining knowledge and willingness to develop professional expertise
- Ability to correspond with clients in a professional manner, both in writing and in oral presentations
- Ability to lead others and manage indirect reports to accomplish larger tasks and maintain operations for mid level clients
- Must provide mentorship opportunities to junior employees and act as a leader for internal company policy and procedure
EDUCATION:
- Bachelor’s degree and/or five plus years related experience
- MCSE Certification or equivalent experience
- PMP certification preferred
ERGOS
Will conduct a full pre-employment drug-screen criminal background check prior to offer.
QUALIFIED CANDIDATES
submit resumes in MS Word format to:
careers@ERGOS.com
We look forward to hearing from you!
ERGOS Technology is an Equal Opportunity Employer. It is the company's policy to make all employment decisions without regard to age, race, creed, religion, national origin, sex, physical or mental disability, veteran status, marital status, sexual orientation, or any other protected status in accordance with federal, state, or local laws.