Project Manager Job in Hagerstown, Maryland US
Reference Code: 11043547
Location: Hagerstown, MD, USA
Education Level: Bachelor's Degree
Description
The program manager will manage/coordinate multiple complex operational projects or programs that have high visibility and impact. Knowledge and experience of the Technology Process will be key so that as new operational projects arise for APS, the PM is able to take lead.
Specific responsibilities include:
- As new channels or opportunities are defined, support the business by identifying potential systemic or alternate solutions for recognizing those opportunities.
- Support projects that may be complex in nature for Benefit Builder, TPRs or APS projects in general; building project plans, identifying key stakeholders, collaborating with internal and external partners, facilitating necessary deliverables.
- Coordination of projects, which may require constructing and communicating a business case that typically involves a significant change to an existing system, will be necessary.
- Working with developers, testers and customers and providing direction in resolving problems or issues will be crucial to ensure successful implementation of projects
- Regular updates on the progress of project/program implementation to project team, customers, developers and senior managers on project team will also be required.
- Ongoing maintenance of systemic or operational updates.
- Accountability for and resolution of systemic or operational issues.
- Project Management for the Technology Process
- Ongoing TPR Management for minor and major releases as needed.
- Sizing of TPRs for APS and non-APS sponsored projects.
- In partnership with the business, manage the overall development of TPRs including business requirements, testing and delivery.
- Compliance and Control: Management of RSCA deliverables, assistance to any reviews including but not limited to Sales Compliance, ARR, OCC and assistance with CAP resolution as necessary.