Project Manager Job in Oakland, California US
The Project Manager is responsible for the successful deployment of Echo products and services. It involves the development and execution of project plans, and coordinating the teams responsible for the effective and timely implementation of Echo software solutions. This position has no direct report supervisory responsibilities, but for some senior individuals may include supervisory responsibilities. The Project Manager is a self-starter with excellent leadership, oral and written communications, interpersonal, negotiation, project planning, judgment, decision-making, analysis and problem-solving skills.
Essential Duties and Responsibilities:
- Effective and efficient delivery of all services within scope of the project, on-time and within budget
- Fulfill project management responsibilities:
o Understand customer’s business needs;
o Establish project timelines;
o Collaborate with cross-department teams to ensure successful delivery of project services;
o Manage customer expectations through communication of deliverables, scope change requests, and risks to project;
o Accurately track project tasks and revenue; and
o Bring project to closure and handoff to Support
- Ensure project team provides highest quality services
- Demonstrate thorough knowledge of Echo products and services
- Configure Echo software based on customer requirements
- Serve as primary point of contact for customer and Echo teams during project roll-out
- May be required to deliver training and implementation services at customer site and via the web
- Produce and maintain billable hours per defined requirements
- Fulfill other duties as assigned
Education and/or Experience:
- BA/BS in Business, or equivalent
- 5-7 years Project Management and/or Account Management experience
- PMP Certification a plus
Skills Required: