Project Manager Job in Phoenix, Arizona US
SECURITY PROJECT
MANAGER
PHOENIX, ARIZONA AREA
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JOB SUMMARY
Manages services and provides administrative support for select client locations; assists the Branch Manager with the processing and collection of accounts receivable, payroll, and other administrative processes. Provides operational support related to service planning, proposal development, financial controls and issue resolution.
Distinguishing Characteristics:
Primary job function is managing the Site(s) Security Services, planning and execution, monitors but does not have profit loss responsibility. This job description applies only to salaried positions performing essential functions of the nature described, with the authority to make independent choices, free from immediate supervision, in significant matters that affect the business, or to carry out tasks that are directly and closely related to such work, no less than 50% of the time.
ESSENTIAL FUNCTIONS
· The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
· All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
· Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.
· In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
· All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
- Manages guarding at multiple sites, including supervision of subordinate officers and supervisory staff; ensures that personnel deliver high quality service.
- Ensures the timely and accurate processing of payroll, accounts payable and accounts receivable; coaches staff in related policies and procedures; supports resolution of problems; collects delinquent accounts.
- Reviews expenditures; reviews business and payroll records for accuracy; assists in maintaining equipment inventory.
- Ensures that service expectations are being met through regular contact with clients; evaluates service quality, inspects posts and initiates corrective action in a timely manner as necessary.
- Meets with line management and/or client representatives for status updates and to address any actual or potential problems; provides support during client start-ups; provides input to security planning, assessments and surveys; reviews post orders and communicates requirements and changes to affected personnel.
- Participates in and coordinates with line management regarding the orientation, training, development and retention of high caliber staff; ensures that each staff member is treated with dignity and respect; coaches employees and carries out disciplinary actions, as necessary.
- As directed, conducts analyses of operational performance and data, gathers information, and assists in implementing corrective action.
- Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures; acts to ensure that staff members understand and comply with applicable laws, regulations, policies and procedures.
- Communicates and coordinates with line management regarding scheduling, staffing, equipment, record keeping, and related matters, to ensure smooth delivery of services; makes scheduling and staffing adjustments as needed to meet client requirements while controlling labor costs; reviews reports to ensure that commitments have been met and client directions have been followed.
- Provides input to company initiatives; promptly assists line management in the resolution of legal, financial, human resources, and administrative issues.
- Participates in the recruitment, selection, interviewing, training, development and retention of high caliber staff.
- May temporarily act on behalf of Branch Manager, as delegated.
- Performs tasks and duties of a similar nature and scope as required for assigned office.
MINIMUM QUALIFICATIONS AT ENTRY
Additional qualifications may be specified and receive preference, depending upon the nature of the position.
Background Prerequisites
Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements.
Education/Experience
Associate’s Degree and 2 years of experience in security, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Additional relevant experience can be substituted for the required education on the basis of one calendar year of experience for one academic year of education.
Competencies (as demonstrated through experience, training, and/or testing)
· Must be able to meet and continue to meet any applicable state, county and municipal licensing requirements for Security Officers.
· Knowledge of or ability to learn security and procedures.
· Ability to see, hear, speak, and write clearly in order to communicate with employees and clients. Ability to write routine correspondence, including logs and reports.
· Ability to carry out instructions furnished in written, oral, or diagrammatic form.
· Ability to be an effective team member and team leader.
· Ability to maintain professional composure when dealing with unusual circumstances.
· Courteous telephone manner.
· Ability to adapt to changes in the external environment and organization.
· Good organizational skills.
· Ability to provide high quality customer service and service delivery orientation
· Good interpersonal skills, with the ability to interact effectively at various social levels and across diverse cultures.
· Required ability to handle multiple tasks concurrently.
· Basic skills in keyboarding, computer usage, and operating controls.
· Ability to take initiative and achieve results.
WORKING CONDITIONS (Physical/Mental Demands)
With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:
· Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.
· May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
· May be required to work overtime without advance notice.
· Frequent sitting, standing and walking, which may be required for up to 8 hours per day and may involve climbing stairs and walking up inclines and on uneven terrain.
· Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
· Frequent lifting and/or moving up to 15 pounds and occasional lifting and/or moving up to 35 pounds.
· Close vision, distance vision, and ability to adjust focus.
· May be required to use vehicle in the performance of duties. Vehicles are to include but not limited to: cars, trucks, electric carts and bicycles.
· On occasion may be required to perform stressful physical activity.
· Depending upon assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others.
· May be exposed to or required to handle sensitive and confidential information.
· Reading and analyzing reports and financial data, including related computer usage.
· Responding on an on-call basis to emergencies and incidents at all hours.
EOE/M/F/D/V
AZ PPO#1003918