Provider Relations Representative
Fidelis Care is the New York State Catholic Health Plan, providing quality, affordable health coverage to children and adults in 50 counties statewide.
The mission of Fidelis Care is to ensure that every resident, regardless of income, age, religion, gender, or ethnic background, has access to quality health care, provided with dignity and respect.
As the largest government programs-based health plan in the State, Fidelis Care offers free or low-cost comprehensive health insurance through the Family Health Plus, Child Health Plus, and Medicaid Managed Care programs.
Fidelis Care also offers Fidelis Medicare Advantage and Dual Advantage programs, as well as two managed long-term care programs, Fidelis Care at Home and Fidelis Medicaid Advantage Plus.
As a leader in quality, Fidelis Care works with providers to foster and encourage preventive and routine care for our members. While the benefits of coverage are many, members tell us that one of the most important advantages is being treated with dignity and respect.
From its origin in 1993 as the Catholic Health Services Plan of Brooklyn and Queens, Inc., Fidelis Care has grown -- both in the scope of its mission and the services it provides. Our regional offices are located in Rego Park, Queens (Greater Metropolitan); Albany (Northeast); Syracuse
(Central); and Buffalo (Western), There are also several
community-based
offices that are hubs of marketing and member retention outreach.
Fidelis Care's Statewide presence and long-standing commitment to serve the uninsured make us unique among health plans.
Read about our career opportunities and see how you could make a difference!
Provider Relations Representative - Onondaga County, NY
Job Summary
This position is responsible for assisting in the establishment and maintenance of productive working relationships between contracted plans and the provider networks associated with those plans.
Specifically, the Representative will:
- Act as liaison with the providers, performing new office orientations, product training, problem resolution, maintenance and general service.
- Train providers on contractual requirements and policies and procedures.
- Document field visits, verbal or written communication, with providers timely and accurately.
- Maintain a current understanding of provider contractual agreements and member products and benefits.
Educational Requirements: BA/BS required or equivalent work experience.
Work Experience: 2 - 4 years healthcare or managed care experience required.
Previous Provider Relations experience required.
Technical Skills: Strong verbal and written communications skills, Strong computer skills, as well as the ability to multitask are required. NYS Drivers license and dependable transportation required.
To Apply:
Log onto: www.fideliscare.org
Select: "Careers"
Apply to Job ID: 1721
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