Provider Relations Representative Job in Buffalo, New York US

Position Summary:

This position works from home and regularly travels to these areas in the state of New York:

Syracuse
Buffalo, Niagara Falls
Rochester
Albany, Schenectady, Troy
Poughkeepsie, Newburgh, Middletown

Provides education and training for network providers, staff, suppliers, physicians, beneficiaries and referral agents as necessary.
Develops and produces all training and educational materials.

Required Education Experience:

Bachelor's degree in any major and two years of experience in health care customer service, claims processing, education/training, provider relations, health care-related environment or a combination of experience OR high school diploma and seven years of experience in health care customer service, claims processing, education/training, provider relations, health care-related environment or a combination of experience.

Required Skills and Abilities:

Must live within geographic region as described in the position summary
Demonstrated skills related to training materials development
Demonstrated skills related to classroom presentations to large groups
Demonstrated proficiency in word processing and spreadsheet software
Good judgment skills
Effective customer service, organizational and presentation skills
Demonstrated verbal and written communication skills
Analytical and critical thinking skills
Basic business math proficiency
Ability to persuade, negotiate or influence others
Ability to handle confidential or sensitive information with discretion
Ability to identify learning objectives
Strong course design skills to include use of media/other instructional methods
Ability to evaluate progress in addition to actual delivery of training sessions
Ability to use standard office equipment
Working knowledge of Microsoft Word, Excel, or other word processing/spreadsheet software

Applications must be submitted using the following link:

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