P/T Customer Service Representative
Part-time Maternity Leave role until March 2015.
Monday 9:00am - 4:30pm
Tuesday 9:00am - 4:30pm
Wednesday 9:00am - 4:15pm
Thursday 9:00am - 4:15pm
Friday 9:00am - 5:15pm
The Role
Yes as Customer Service Representative (CSR)you will still do all the duties of the old teller roles, receiving deposits, cashing cheques, paying bills etc. But a CSR role with Commonwealth Bank is so much more. Working towards sales targets, as a CSR you will ensure your clients are educated and kept up to date on all our products, and provide recommendations on the products that suit your clients' needs. For instance a client has recently taken out a mortgage, you would be in a position to recommend products such as home contents insurance, and maybe a credit card for unforseen household expenses.
But the great thing about CSR roles in our Bank is they can be the start of a career in banking and finance. The majority of senior roles above CSR level in the branches are filled by internal candidates..... we look after our own. And there will be countless opportunities to move into many other divisions of the bank such as business banking and lending.
Advertised:
1 Aug 2013 Aus. Eastern Standard Time
Our Workplace
The Commonwealth Bank, one of Australia's leading financial institutions, is an exciting, challenging and rewarding place to work. When you choose a career with us, you will become a member of a committed team of people striving to deliver our shared vision: To be Australia's finest financial services organisation through excelling in customer service.
Astonish our customers
Our Customer Service Representatives ensure that customers' transactional needs are met whilst also identifying sales opportunities by understanding our customers' broader financial needs and referring more complex banking needs to specialist team members.
Sales and service focus
We are looking for highly motivated people with the ability to achieve targets in a busy and sales-driven environment. You must be a quick learner, computer literate and above all have a strong focus on customer service.
Benefits without comparison
We offer an attractive salary, great bonus potential, and a comprehensive range of banking benefits to our staff including:
- Employee discounts and benefits on a range of financial products;
- Competitive private health fund;
- Free starter packcorporate wardrobe designed by Lisa Ho; and
- Nationally accredited training
Bank your career with us
We recognise people are our most valuable asset and offer career opportunities where your talent can really shine. If you feel you have what it takes and are ready for your next challenge, submit your application online now.
You must be an Australian or New Zealand citizen or have Australian permanent residency status to be considered.
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