PTM Teller Job in Feasterville 19053, Pennsylvania US
Conestoga Bank
Job Description
Job Title: PTM Teller
Department: Branch Sales
Reports To: PTM Sales Operations Manager
FLSA Status: Non-Exempt
SUMMARY
This position provides transaction processing for customers and promotes Conestoga Bank products and services via PTM machines by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Greets customers according to bank's Standards of Excellence
Accepts cash and checks for deposit and payment via the PTM
Cashes checks while adhering to bank's operational standards.
Processes transfers between accounts for customers while adhering to bank's operational standards.
Sells financial products as necessary.
Identifies financial needs by interviewing clients/prospective clients and making appropriate recommendations
Explains and promotes bank's products
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Personality: Self-driven, results-oriented with a positive outlook, and a clear focus on high quality and business profit. A natural forward planner who critically assesses own performance. Credible, and comfortable in dealing with all people. Reliable, tolerant, and determined. Empathic communicator, able to see things from the other person's point of view. Well-presented and businesslike. Sufficiently mobile and flexible to travel. Keen for new experience, responsibility and accountability. Able to interact with others and be a team-player.
Personal Situation: Must be able to work extended hours on occasions when required.
Specific Job Skills: Able to communicate and motivate. Understands the principles of marketing, features-benefits-solutions selling. Appreciates need for consistency within company's branding and marketing mix, especially PR and the Internet.
Computer skills: Must be adept in use of MS Office 2000 or later, Internet, email and newer tablet technologies.
Business and Selling Skills: Must be an excellent face-to-face communicator. Able to demonstrate success achieving genuine sales development.
Management Ability: Though internal staff management is not initially part of the job, responsibility and opportunity could grow with the development of the business, for example the prospect of recruiting and managing others. Some people-management skills, experience and natural ability will be useful.
Education/Experience: High school diploma or general education degree (GED); and one to three years related experience and/or training; or equivalent combination of education and experience.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written or oral form. Ability to deal with problems involving several concrete variables in standardized situations.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Rev. March 2012