QA TEST MANAGER Job in North Sydney 2060
About the Job
Salmat is Australasia's largest direct customer communications company with branches in all states of Australia, New Zealand and South East Asia. Salmat provides communication solutions across the spectrum of call centre services, catalogue distribution, business process outsourcing and web-based communication. We have a challenging opportunity for an experienced Test Manger to work with a team of dedicated people taking ownership and pride in their work.
Key responsibilities will include:
- Developing and refining test processes, methodologies, disciplines and measurements across all technologies.
- Establishing good relationships with business customers to help ensure that planned testing meets their requirements.
- Actively promoting Testing principles and disciplines with business customers plus IT groups and seek feedback on effectiveness of testing processes.
- Measuring and reporting of Test results throughout the stages of the development life cycle relating to Testing as outlined in the development methodology.
- Ensuring Test environments are properly established to control and monitor end-to-end Testing of applications and infrastructure components.
- Identifying and implementing strategies to meet organisation's Testing needs, in conjunction with subject matter experts.
- Identifying, revising and enhancing adherence to processes and standards used within the Test function.
- Ensuring the Testing environment has the right tools (manual and / or automated) in place enabling practitioners to deliver a consistent and quality output.
- Identifying the Test capability required to meet current and future project demand in all the specialised technical disciplines.
- Ensuring the appropriate quality and quantity of skilled people are available.
- Consulting on testing matters to business and IT project managers.
- Assisting QA Testers and others to execute test cases where appropriate.
- Tracking progress of allocated test designs and test cases to ensure testing deadlines will be met.
- Maintain and update testing documentation as required
- Implement continuous improvement activities to achieve higher levels of customer satisfaction
To be successful in this role you must be able to demonstrate the following technical skills:
- 7+ years commercial IT experience with 5 years in testing
- 2+ years management experience
- General knowledge of all aspects of the software engineering process
- Experience in a wide variety of testing efforts, techniques and tools
- Strong project management skills.
- Excellent communication skills, both oral and written.
- Ability to establish strong relationships internally.
- In-depth understanding of the organisation's technology direction. This includes measurements for productivity and individual's performance.
- Track record in applying the principles of a software development life cycle.
- Strong customer focus.
- Strategic influence.
- Understanding of common software failures and faults
- Experience with scripting languages and testing suites
- Sound understanding of software version control, issue management and test cases
This is a critical position in the successful delivery of Salmat's commitments to our clients. The ideal candidate will have demonstrated self-confidence and initiative, a keen sense of responsibility for your actions, great attention to detail, effective oral and written communication, excellent organisational skills, and the ability to work well in a team. Above all we are looking for a great positive and flexible attitude coupled with the eagerness to grow and learn.
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