Quality Assurance Analyst 2 Job in Minneapolis, Minnesota US
Quality Assurance Analyst 2
Responsible for evaluating, monitoring, assessing and/or reviewing programs, processes, claims, documentat6ion and/or files to ensure compliance with internal company requirements and/or agency or government regulations. Functions may include evaluating processes to ensure business standards are followed; provding guidance to lenders and other staff regarding documentation and underwriting requirements; reversing credit decisions where necessary; or evaluating in-process, closed, cancelled and declined credit applications, insurance claims, accounts, files, systems and/or processes to ensure company standards are met. Ensures corrective action on exceptions and problems identified, required data is input and proper procedures were followed. Ensures identified risks and/or problems are clearly documented and interacts with appropriate parties for timely resolution. Performs ongoing reviews and generates reports summarizing results. Identifies risks and problem areas and recommends standards, policies, and procedures to correct deficiencies and improve performance. May design and conduct training programs. Basic Qualifications: 2+ years experience in one or more of the following: quality assurance; operations; loan documentation; loan servicing; or underwriting. Minimum Qualifications: Knowledge of VA and FHA guidelines