Quality Assurance Analyst

The position requires proficiency in US English and Spanish as well as knowledge of dental terminology and practices.

Evaluate all call center and referral employees to ensure they are delivering the highest level of service to the customer and act as a change agent to improve the quality of the customer service provided.

Qualifications:

 

In addition to a base salary we offer excellent benefits including medical, dental, vision, disability, life insurance, a 401(k) company match, paid holidays, and paid time off.

LIBERTY Dental Plan is a Dental Benefit Corporation headquartered in Irvine, CA. Celebrating 10 years of service, we are one of the nation’s fastest growing dental plans with a robust and advanced infrastructure which includes one of the most comprehensive Quality Management and Improvement Programs in the nation. LIBERTY Dental Plan provides a very unique combination of accountability (service), availability (management involvement) and competitive pricing (affordability). We provide dental programs to employer groups, individuals, associations, Labor Unions, Taft Hartley Trust Funds, municipalities and government sponsored programs.

 
To view additional job opportunities and to learn more about LDP visit our website at www.libertydentalplan.com.