Quality Assurance Inspector I Job in Newtown, Connecticut US

Quality Assurance Inspector I

Quality Assurance Inspector I( Job Number: 1103327) Description JOB SUMMARY Under moderate supervision, verify that the customer premise wiring and services meet all company installation and service specifications. ESSENTIAL FUNCTIONS OF THE POSITION Actively and consistently support all efforts to simplify and enhance the customer experience Inspect customer premise network workmanship of in-house workforce to ensure compliance with quality and safety control guidelines (includes compliance with requirements outlined in applicable regulations such as OSHA and FCC and following procedures as outlined in the Customer Premise Network Installation (CPNIQ), Technical Quality Assurance (TQA), National Electric Code (NEC), National Electrical Safety Code (NESC), other Installation, Technical Operations, Safety Manuals, and Employee Handbook) Inspect customer premise network workmanship of contractor workforce to ensure compliance with contract requirements Enter inspection findings in established company database in accordance with policy and procedures Assist supervisor in following up on unacceptable workmanship to ensure work is completed to satisfactory levels Maintain accurate records including time worked, daily logs, gas sheets, as required; properly record all required information on data devices and/or work orders, surveys, referrals, etc. Operate communications device in accordance with company policies. Report safety violations to supervisor Adhere to industry specific, local, state and federal regulations, as applicable Know, understand and follow company policy Perform other duties as requested by supervisor PREFERRED QUALIFICATIONS Skills/Abilities and Knowledge Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner Knowledge of company products and services Ability to use personal computer and software applications Ability to use the following hand tools: electric drills, hammers, wrenches, screwdrivers in the installation of cable to the residence and TV set converters Ability to walk over all types of terrain in all kinds of weather while carrying tools and equipment, including gaffs, ladders, and fully loaded tool belts Ability to safely use weight-bearing equipment (such as gaffs, safety harness and ladders) within the maximum weight limitations of that equipment Ability to accurately measure distances, using tapes or other measuring devices Ability to carry, climb and operate extension ladder, (approx. 32 ft high and 90 pounds) Ability to climb poles using gaffs, hooks and climbing belt as needed Ability to differentiate between different sizes and colors of wires Ability to make cable connections in tight spaces by bending, reaching, twisting Ability to operate appropriate computer or test equipment associated with position (e.g. signal level meters, ohm meters, etc.) Ability to perform job from high places (i.e. poles and roofs) Ability to work while standing 50 - 70% of the time Ability to work with small components and wires to make cable connections Ability to use handheld communication devices and applications Education (level and type) High School Diploma or equivalent work experience Related Work Experience 6 months+ Broadband Technician II or equivalent work experience Moderate understanding of IP networks Certifications and/or Licenses Valid driver s license with satisfactory driving record within Company required standards BBT III Certification required Industry and vendor specific certifications and training (NCTI, SCTE) WORKING CONDITIONS Work indoors in confined space, poorly ventilated areas such as attics, basements and/or crawlspaces Exposure to dust, dirt, noise, insects, rodents, pets, and cleaning solutions Work outdoors in all kinds of weather and at all times of the day or night Work performed near power lines and electricity Work performed at various heights above ground on telephone/power poles Work and travel in inclement weather Refer a friend for this job Tell us about a friend who might be interested in this job. All privacy rights will be protected.Refer a friend