Quality Assurance Manager

JOB SUMMARY
This position is responsible for developing and implementing quality management processes and systems for terminals/devices, ensure the products manufactured and marketed by the company are free from any flaws or errors and are of the highest quality, and will take actions to resolve quality problems. This position needs to minimize the return and defect rate after company product launch by improving user experience and quality of device.

ROLES RESPONSIBILITIES
- Create quality processes and procedures for wireless terminal division
- Hands on responsibility for quality system improvements/deployments/failure tracking /operation activity
- Capable of reviewing and analyzing the effectiveness of modifications made
- Lead daily activities in response to the quality issues and the customers care
- Fully knowledgeable service quality operations and the hardware/mechanical reliability engineering
- Fully knowledgeable the ASC quality progress and the general engineering background of quality analysis are required  
- Strong failure analysis/problem solving skills with RD engineers and generating the quality analysis document   
- Document and establish any areas that may need improvement
- Strong skills for generating the analytical failure data for the executive management and quality risk analysis
- Generate the weekly and monthly quality status reports and the supervision of quality issues is strongly required
- Coordinate the product planning and PM groups for product quality improvement     
- Manage multiple large scale projects with cross functional teamwork

JOB REQUIREMENTS
- Effective communication and report and writing skills
- Excellent presentation and communications skills
- Basic knowledge of tools, concepts and methodologies of quality management
- Basic CDMA/GSM system knowledge is required
- Minimum 5 years experience in quality management  control related to wireless terminals
- Bachelor's degree required

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