Quality Manager
Randstad Business Support are currently seeking an experienced Quality Assurance Manager for a Redditch based company who are involved in the food sector.
Key responsibilities include;
responding to customer needs and developing the Technical Systems necessary to support key requirements. To enhance our reputation as a high quality; customer focused food manufacturer, through the continued development of our quality operating systems.
Job Responsibilities:
Duties and responsibilities will include the following; they are not in order of priority. In addition to these duties and responsibilities, employees are required to carry out such other duties as may reasonably be required.
· Oversee the day to day operation of the factory quality system ensuring the product and process conformance against specified limits prior to product release through a comprehensive specification system based upon the BRC standard and HACCP principles.
· Resolution of technical and quality issues on site.
· Manage site audits from customers and regulatory bodies.
· Ensure that the norms for product and processes are correctly defined and documented for the factory and are available at the appropriate control points for monitoring and recording purposes.
· Develop our Supplier Quality Assurance Auditing Programme and build supplier relationships in order to ensure safe, consistent and high quality products throughout the supply chain.
· Managing the Goods Inwards Department and developing effective systems to manage raw materials through the business, with due regard to customer requirements and our positive release pre-requisites.
· Overseeing the Blending Department to ensure that product safety and efficacy is maintained through effective monitoring, including Internal Audits.
· Implementing best practice policies, including the development and maintenance of our accreditation status, i.e. BRC, GMP etc.
· Ensure that accurate and up to date specifications exist for materials and finished products. Conduct Supplier Quality Assurance Audits/Questionnaires and report findings.
· Provide Technical Support on legal foods issues, requiring internal and external liaison with Government and Regulatory Bodies i.e. EHO, TSO, etc.
· Trend and investigate supplier, consumer, trade and environmental health complaints, introducing successful improvement actions to reduce and to eliminate them.
· Ensure the appropriate and timely release of raw materials, intermediary and finished products in line with the Factory Procedures. Block non-conforming materials and products at any stage in the supply chain to prevent delivery to customers.
· Ensure the company carries out Risk Assessment of all Major Serious Allergens to establish the likelihood of contamination. Particular attention shall be made to cross-contamination.
· To undertake a study to ensure that the Process Validation is evaluated on a risk assessed basis.
· To provide a communication route for customers on issues regarding product safety and legality.
· To provide training and coaching for employees to improve the technical skill base within the business.
· Effectively manage employees within the Technical and Quality function, including responsibility for staff appraisals, training and development and disciplinary action.
· The Technical Director will deputise in the case of absenteeism.
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