Quotations Support/Customer Service Representative Job in Irvine 92614, California Us

Quotations Support/Customer Service Representative

 

 

 

Tempo Industries founded in 1986 is an established, rapidly growing lighting manufacturer specializing in high power LED products. We are an industry leader in high end commercial, entertainment, hospitality and theater lighting applications.

We are seeking an experienced Technical Quotations person to support our rapidly growing sales force. This position requires an enthusiastic and energetic person who would like to join a progressive and growing company.

Candidates must have professional communication skills, swift problem solving ability and be capable of multitasking in a continually evolving work environment.

We offer a positive, competitive environment with great opportunity for career advancement.  

 

Essential Duties and Responsibilities

 

 

• Must have experience in providing Customer Quotations and have the ability to interpret Architectural and Electrical Blueprints. 

• Sales Order Processing and Data input using Macola Software.

• Check the availability of Inventory, Accurately answer Product enquiries and provide reliable information concerning Product delivery and the status of Sales Orders.

• Ensure that correct pricing and availability information is quoted to Customer/Agent accounts.

• Fulfilling Agent’s requests for samples and other support materials.

• Provide Customer and Inquiries with knowledgeable information regarding Tempo products.

• Excel at resolving customer problems and working with other departments within the    organization to achieve the highest Customer Service Levels.

• Provide troubleshooting support to Installers and Agents.

 

 

Qualifications / Required Skills

 

• College or Vocational Degree preferred, not required.

• Minimum 3-5 Years Customer Service Experience, with emphasis on Technical support

• Proficient with Microsoft Office Suite.

• Experience with Macola a Plus.

• Strong Written and Communication Skills.

• 3-5 years Lighting experience required.