RDDM Exit Coordination Manager recruitment
About Us
RBS is a leading global investment bank with 6 global trading hubs - 4 of which are located in Asia Pacific (Tokyo, Hong Kong, Singapore and Sydney). Project Unicorn is a global programme which will enable the transfer of assets and liabilities from RBS NV to RBS plc. Unicorn is significantly complex in APAC with business spanning approximately 150 legal entities and 9 countries. APAC Unicorn Programme requires strong leadership to deliver the transfer of branch assets and subsidiaries in Indonesia and Thailand in 2012.
Description
- RDDM (Regional Due Diligence Management) Asia is a dynamic organisation that executes KYC (Know Your Client) Due Diligence for the Asia region. As an international client- and product facing organization, RDDM Asia and other RDDM hubs ensure adherence to increasing regulatory requirements by enabling, facilitating and challenging the business through proximity, responsiveness, business knowledge (Client, Product, Market, Sector and Region) and global standardization of the processes involved in the client life-cycle management (CLM). CLM comprises the new client take-on (NCTO), client account request endorsement (CARE), client review and closure as an integral part of the CCS business engagement. New accounts are only opened in transaction and settlement systems after RDDM has analysed and given approval based on the client risk profile assessed for the specific market, product and global portfolio. In this way the bank ensures, through RDDM, that we are committed to achieving the highest standards of business practice and integrity.
- High quality Customer Due Diligence requires an ongoing professional engagement with a large variety of colleagues who are specialists in their field of expertise. This creates value to the bank and its clients. In a fast moving political, regulatory and economic environment, RDDM will rely on its people to find the balance in mandatory and essential requirements. They must have the ability to stay abreast of the ongoing changes and act in an efficient, flexible and accurate manner. The dynamic environment is challenging and offers an array of opportunities, around the globe, and will be rewarded with attractive compensation and benefits. The recognition for focus, achievements and deliveries are based on the Jobs defined and their associated SMART objectives.
- The Role of Exit Coordination Manager covers the closure part of the client life-cycle management. The manager coordinates with internal stakeholders in the business and compliance as well as local operations teams to get accounts of customers closed. The role involves the management of two staff who report into the manager. In addition to the business-as-usual exits, the manager plans, coordinates and executes the client exits of remediation projects. This role reports into the head of RDDM Asia.The team celebrates success and ascertains that the bank can drive its business and ensure continuity.
- The role holder is responsible to coordinate the closure of accounts of clients that have been marked for closure in an accurate and timely fashion.
Activities:
- Manage the list of exit clients (i.e. plan, coordinate and execute exits).
- Liaise with key stakeholders in the exit process (Relationship Managers, Operations Staff, Project Managers in remediation projects).
- Lead a team of support staff (currently two RDDM Analysts) who assist the role holder in the execution of the exit process.
- Ensure that clients that were marked for closure but can not be exited will be given to the KYC remediation teams for completion of full KYC due diligence.
Key deliverables:
- Completion of the exit process for legal entities; updating of the internal KYC system of the bank to reflect the completed exit
- Stakeholder management – Compliance, Business and Senior Managers in RDDM).
- Work planning, coordination and execution.
- Assistance in remediation projects.
- People Management: Leading two RDDM Analysts who assist the manager in coordinating the exit work
Essential Experience:
Essential: 1-2 years’ previous work experience in the KYC/ AML/ Client On-boarding or Off-boarding space
Desirable:
- Previous work experience with risk assessment and/or document gathering and verification within a banking environment
- AML/KYC Due Diligence/Compliance experience
- Project Management experience
- Operations experience
Qualifications:
Essential:
- Degree from university or diploma from polytechnic
- Excellent English language skills
Desirable: Degree/diploma in finance/business admin or banking related studies
Technical Competence:
Essential:
- Good communication skills; able to coordinate work
- Eye for detail, high accuracy of work, concentration
- Computer literate in MS Office applications
Desirable:
- KYC/ AML/ Compliance work related know-how
- Experience with corporate documentation handling
- Knowledge of corporate clients, markets and financial products
We offer an excellent total compensation package, learning and development opportunities and a flexible benefit programme designed to help you manage and balance your own work-life priorities. Interested candidates please click on "Apply Online" to submit your application.