Recent Business College Grads/ Loan Process Support Specialist Job in Pittsburgh 15241, Pennsylvania US

Our client, a large national bank, has an immediate need for Process Support Specialists. The position is located southwest of Pittsburgh PA (Bethel Park area) and the salary is between $16-17/hr. depending on experience.

Job Title: Process Support
Salary: $16-17/hr.
Job type: Contract
Location: Pittsburgh PA area
Duration: 12 - 18 months
Shift: Monday - Friday 2nd shift 3:30 - midnight

Job Summary: Role supports a portfolio of loans in default, imminent default loans with a focus on loan modifications, document validation, Net Present Value model running, completing second mortgage modifications, executing short sale/ DIL or answering technical foreclosure questions, as well as responsibility for identifying solutions that will improve the account in a timely manner. The Processor position requires the understanding and utilization of appropriate options for borrowers, such as Collections, Repayment plans, Special Forbearance, Modifications, Short Sales, and/or Foreclosure. Although work will vary based on the associate's department, core responsibilities may include processing routine transactions, documenting loan history, responding to customer or other 3rd party inquiries, researching and/or preparing documentation, and analyzing requests in accordance with established guidelines to determine appropriate courses of action. There will be a need to handle more complex levels of transactions related to Loan Modifications with limited supervision to complete daily tasks and duties and along with an ability to follow and execute policies, procedures, and protocol required to complete assigned tasks. The ability to clearly communicate the customer's current status and the steps that are required in order for us to make a Fair, Fast and Final decision.

Working hours: M-F 3:30 - midnight

Required:
3 years of mortgage servicing experience (waived for recent college grads with Business Degrees)
1-3 years of default servicing strongly preferred
Ability to work in a faced paced environment
Proficient in Microsoft Office- Word and Excel

FOR IMMEDIATE CONSIDERATION PLEASE EMAIL A RESUME TO kelly.brennan@randstadusa.com

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